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Palm Chevrolet

(2,538 reviews)
Visit Palm Chevrolet
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (352) 261-0412 (352) 261-0412
Used (352) 261-0429 (352) 261-0429
Service (352) 261-0358 (352) 261-0358

Reviews

(2,538 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palm Chevrolet from DealerRater.

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Aaron was great, asked my price range,, took me for a

Aaron was great, asked my price range,, took me for a test drive, had great coffee and was just overall awesome!!!. Took the time to also show me how everything works in my vehicle. Awesome!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience at Palm Chevrolet. It’s great to know that Aaron was able to assist you with your test drive and show you how everything works in your vehicle. We appreciate your kind words and look forward to welcoming you back for your next visit! Enjoy your new ride! Best, The Palm Chevrolet Team

One of the best car buying process for me in the last

One of the best car buying process for me in the last couple of years.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, Rick! We are pleased to hear you had one of the best car buying experiences with us at Palm Chevrolet. We strive to make the process as smooth and enjoyable as possible for our customers. We look forward to welcoming you back soon. Best, The Palm Chevrolet Team

No pressure, sales, the team Sales,Finance annd

No pressure, sales, the team Sales,Finance annd management eager to accommodate your wishes, too included price!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! It's great to hear that you felt no pressure during your visit and that our Sales, Finance team, and management were eager to accommodate your wishes, including pricing. At Palm Chevrolet, we strive to create a pleasant experience for all our customers. We look forward to seeing you again soon! Best, The Palm Chevrolet Team

Lindsay King has been a pleasure to work with.

Lindsay King has been a pleasure to work with. I really appreciate her! She made buying a car feel less stressful, guiding me through the process with care and honesty. I talked to many dealerships and was astonished at the added fees they brought to the final sale price, but with Palm Chevrolet it was a sigh of relief to see a price that made sense! Again, thank you to the Palm Chevrolet team, I'm glad I found your dealership!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your wonderful review, Sunev! Our team is delighted to hear that Lindsay made your car buying experience less stressful and provided you with the care and honesty you deserved. At Palm Chevrolet, we strive to maintain transparency in our pricing, and we're glad you felt relieved with the final sale price. Your kind words mean a lot to our team. Looking forward to serving you again in the future! Best, The Palm Chevrolet Team

Buying a car last minute can feel nerve-wracking, but

Buying a car last minute can feel nerve-wracking, but Lindsay at Palm Chevrolet Ocala made everything so easy and stress-free. Lindsay was helpful and great customer service skills. Lindsay made buying a vehicle a no brainer. No stress, no hard-core selling and in and out in a timely fashion. I will definitely recommend anyone shopping for a vehicle to go see Lindsay.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your fantastic review! We're pleased to hear that Lindsay provided you with a stress-free car buying experience at Palm Chevrolet Ocala. Your recommendation means a lot to us, and we appreciate you sharing your positive feedback about Lindsay's exceptional customer service. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

Working with Maly and the finance team was a wonderful

Working with Maly and the finance team was a wonderful experience. They were knowledgeable, they made the process fast and painless. Highly b recommend Palm Chevrolet

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience working with Maly and our finance team at Palm Chevrolet. Your recommendation means a lot to us! We look forward to assisting you again in the future. Safe travels in your new vehicle! Best, The Palm Chevrolet Team

Unable to fix problem.

Unable to fix problem. They said that they hear the noise it’s making and that it shouldn’t be making the noise but they can not find where it’s coming from. Told me to just wait for it to get worse and then come back. What a joke. It’s the last Chevy I’ll own.

Rating breakdown (out of 5):
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  • Overall experience 1.0
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Dealer response

Thank you for sharing your experience with us, Ryan. I understand your frustration regarding the noise issue with your vehicle. At Palm Chevrolet, we strive to address all concerns thoroughly, and I appreciate your feedback regarding our service team’s response. I encourage you to reach out to us directly so we can further assist. Your satisfaction is important to us, and we want to ensure that your concerns are addressed properly. Thank you again for your input. Sincerely, Wayne Bogle Parts and Service Director

Consumer response

I have reached out to you >directly< MULTIPLE times and brought the truck in MULTIPLE times, Only for you to tell me you can not hear the noise.. after I tell you you have to drive it for 20 or so min for it to warm up and then the noise always starts, but yet you tell me you can not hear the noise so I pick the truck up and THEN on my way home 20 min after driving it the noise starts like I said it would. So the last time we brought it in we warmed the truck up so it was making the noise, had a representative from your location get in the truck with me and went for a drive, and guess what, you all acknowledged the noise and after a few days of you having it, came back with- yes we hear it but don’t know what’s wrong so keep driving it until it gets worse then come back. what?! I bought the truck from you guys with a warranty thinking I would be covered, but what a joke the service department is. YOU should reach out to me directly to resolve this! I reached out to you directly already by bringing the truck to you Multiple times ! Sad thing is, this is my fifth Chevy I have bought from your location and your sister location over the years. But now, xxxx the next one will be a doge or ford from a dealership that will take the time to drive the vehicle and figure out what the problem is! Not just “yeah we know there is a problem but can’t figure it out just wait for it to get worse then come back!” What! It’s like I bought this truck from a buy here pay here dealership! But by all means, YOU reach out to ME directly to figure this out, I have already done too much on my end.

Professional and courteous staff.

Professional and courteous staff. Fixed our vehicle issue first time. Good hours to pick up vehicle when job was completed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your positive feedback! I'm glad to hear that our professional and courteous staff were able to fix your vehicle issue on the first visit. At Palm Chevrolet, we always strive to provide convenient service hours for our customers. We look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

Everybody at Palm was very attentive.

Everybody at Palm was very attentive. Lindsey took care of me, the whole buying process was a breeze: from trading my car to getting the financing terms I wanted. Very professional and excellent customer service! Best place to get your next chevy at!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Manuel! We're thrilled to hear that Lindsey and our team at Palm Chevrolet made your buying process smooth and enjoyable. It's fantastic to know you received the professional service we strive for. We look forward to assisting you again when you're ready for your next Chevy! Best, The Palm Chevrolet Team

Process of making appt on line is easy.

Process of making appt on line is easy. Service advisor always makes sure vehicle gets service that is requested. Service manager follows up with any issues to insure complete satisfaction.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am happy to hear that you find the online appointment process easy and appreciate the dedication of our service advisor and manager at Palm Chevrolet. Your satisfaction is our priority, and we look forward to serving you again. Sincerely, Wayne Bogle Parts and Service Director