Coggin Acura

Work was completed well. But VERY slow. Came in for an oil change. I arrived at 7 AM. I was finished with check in at 7:15. Added a service recommended at check-in. One hr later at 8:15 they came out to discuss additional recommendations - none of which I added. My vehicle wasn’t ready till after 9:30. Apparently they hadn’t even started work till after the attempted up-sell meeting. I drive over 40 minutes to this dealer. They used to offer loaners but stopped a few years ago. I have to wait. More than 2 1/2 hours for what I had done is too long that early in the morning.

Coggin advisor was pleasant and courteous and tried to make the visit pleasant. We discussed what I thought was a high cost for timing belt replacement and the advisor offered an explanation. There was some miscommunication re my extended warranty. The coverages though listed on invoice, they were not originally applied to my invoice. After discussion when my car was picked up the coverage was applied. However, when checking with the warranty company an interval coverage was missed but upon further discussion with Coggin information was provided and I sent in for payment per warranty. So after my additional involvement I believe the issues were resolved.

Entire team was great.from my initial contact with Carlos in sales to Elijah in Sales to Jay in the closing office. Professional, courteous, cognizant of my time and would highly recommend. Gary V/Vero Beach, Fl

My husband and I had a wonderful car buying experience thanks to Carlos Narcisse. Epitome of professionalism!

Horrible service team The consumer is the last thing they care about. Do yourself a favor and go somewhere else

A very professional experience from the beginning to the end of the process. Each individual assisting gave the ultimate customer service experience. I would recommend them to a friend.

If you have your eye on a certain tape of car as for Alvin, he will make sure you drive off in that car before the day is over with. A good salesman. Remember Alvin.

Carlos and the whole team did a great job at Coggin. From the moment I stepped into the dealership to the moment, I drove out with the car. They were very professional. Most importantly they were honest they delivered what they said they were going to do. I was very impressed and would highly recommend them.

Alvin lyons was nothing sort of amazing. He made the process easy, Dwayne great customer care Amazin help, and our finance department Amazin yet once again !!!!! I highly recommend Coggin accurate dealership and I am very happy with my purchase. Gave me a great trade-in value on my vehicle and just made things happen. Couldn?t be happier thank you to all who helped out.!!!!

Sales representative was very informative and answered all my questions as needed. He also went over all new features of the vehiicle