Reviews
5-Star Sales Department
Danet Leyba- Went above and beyond to assist me. I drove four hours to pick up my Jeep Cherokee and contacted Danet to send me pictures of the used Jeep and to conduct a walk around of the vehicle with notes on any damage that existed. Danet was very transparent throughout the whole process and was very upfront. Danet also made the communication process easy by responding with text messages to questions which in present day is the streamlined form of communication. Placed a deposit on the vehicle so that it would be pulled off the lot and held for me. Danet made the process streamlined and very pleasurable. Danet gave us space to ensure we made the right decision and also had the vehicle reconditioned again and spruced up to our expectations. She not once hesitated to go the extra mile to earn our business. Chris Allan- Went above and beyond for me, he looked into the pricing for the warranty I purchased. He shared his past experience with the warranty, his knowledge and his recommendation. He also took additional time to ensure my financing needs and requests were fulfilled. Chris went above and beyond to welcome us to the McLarty family by obtaining Jeep hats for the both of us and we even had a guy in the building give us a voucher for a free dinner after inquiring about places to eat. Chris really sealed the deal with the time and effort and again transparency with conversations we had. Chris is the finance director but went out of his way to assist us when it wasn't his exact job requirement as a director to do so. He ensured we were comfortable while waiting to get into the fiance office to fill paperwork out and ensured the process moved very smoothly. It's not everyday you hear of a dealership offering the best prices, the best customer service and a deal you feel happy with when walking away. This dealership has the most competitive prices within a 500-mile radius. Will be returning down the road to make another purchase due to the experience. They fight to get you the best APR rate on your vehicle purchase and inform you of every step in the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review. We'll pass it on to Danet, Chris and our team.
Fast and no fuss
Needed a quick oil change for my '16 Cherokee before an 1800 mile work trip. Derek took care of me and got me out quickly! I always appreciate the great service at Landers!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to give us a review. We'll pass it on to Derek and our team.
One awesome sales director.
This dealership has some great employees. I've made numerous calls, have made no purchase because I'm waiting on VW to reimburse me on my diesel, and these people have treated me like a valued customer, even though, as I said above, I haven't made any commitments yet. I believe this dealership can be trusted to take care of me when the day finally arrives. I'm looking at a Subaru, but reason for visit doesn't show this as an option, so I'm checking a different vehicle so this review will post.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words.
AMAZING!
Danet was extremely professional, knowledgeable, and personable during my purchasing experience! I will be purchasing from her again in the future. I love my ATS!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We'll share your review with Danet and our team.
Yay was awesome
Easiest car purchase I have ever had. Tay was great and knowledgeable and the business manager was actually fun to work with. It was a friendly and open environment from the moment I walked in the door.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us and Tay a review. We'll pass it on to Tay and our team.
Go see Tay!
If you're looking for a new car, go see Tay. You won't be disappointed. Tay went above and beyond to help and the overall process was smooth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to give us and Tay a review. We'll pass it on to Tay and our team.
Exceptional Experience from Beginning to End
A small review like this doesn't do justice for the customer service that Henry provided my wife and me. I was in contact with him for several months trying to find a "unicorn" of a Wrangler for my wife. Henry would ask his associates and inventory managers daily if that specific Wrangler was anywhere to be found. I finally got the call early this week that he had found it. This is the 3rd car that my family has bought from Henry and each time I will say that it has been the best car buying experience I could have asked for. Not only did he search extensively, but he stayed until around 10:00pm to show us the specifics of the interior after we had finished signing paperwork. I cannot recommend him highly enough for anyone's car buying experience. His patience with us and persistence to find the perfect vehicle was world-class. We will definitely be back to work with Henry Steedley and Landers Jeep in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceptional Experience from Beginning to End
A small review like this doesn't do justice for the customer service that Henry provided my wife and me. I was in contact with him for several months trying to find a "unicorn" of a Wrangler for my wife. Henry would ask his associates and inventory managers daily if that specific Wrangler was anywhere to be found. I finally got the call early this week that he had found it. This is the 3rd car that my family has bought from Henry and each time I will say that it has been the best car buying experience I could have asked for. Not only did he search extensively, but he stayed until around 10:00pm to show us the specifics of the interior after we had finished signing paperwork. I cannot recommend him highly enough for anyone's car buying experience. His patience with us and persistence to find the perfect vehicle was world-class. We will definitely be back to work with Henry Steedley and Landers Jeep in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking time to give us this nice review! We appreciate the feedback. We'll share this with Henry and the management team. Thank you for the continued business and hope your wife is loving the Wrangler!
Best Car Buying Experience Yet...
I contacted Danet at Landers McClarty DCJ without a great deal of hope as I had been to 2 other dealerships recently and they had tried to sell me what they wanted and did not really listen to or consider what I was saying to them about my wants and needs. I had spoken with Danet previously after I worked with one of their sales reps who left the company. I went through the motions, providing all my information, consenting to a credit check etc... I was expecting to be disappointed again, I had sent Danet a screenshot of the car I had my eye on thinking that surely I won't get this but why not try, we communicated via text and email and I was asked to come in. I walked into that office and a paper was put down in front of me with some terms on it, I was like "wait what car is this for" and lo and behold it was the one I wanted!!!! I was in shock and could not fathom that someone had actually listened to me and was offering me EXACTLY what I wanted payment terms and all! Rob and Danet did all they could to make sure I was well taken care of and I cannot say enough great things about them, I even got the car for LESS than I intended to pay! I could not be happier or more pleased with these two and they have a customer for life!!!!! To add to Danet and Rob the finance agent Don that handled my paperwork had me out of there in no time, when I expected to wait forever like you anticipate when buying a car! Thank you all again for an amazing experience!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking time to give us a review! We appreciate the feedback. We'll share this with Danet and the management team.
Outstanding Personnel and Purchase Experience
We were greeted by a charming young lady, Ariele Polite, whose name (Polite) might indicate her posture towards us but would certainly be an understatement. We cannot say enough good things about the professionalism as well as the personal warmth we were shown by Ariele as she guided us through our car selection process.. She was cordial and warm but she was also very knowledgeable about the cars she showed us. She provided us with good information. She was patient as we took several long weeks to consider all of our options and she stayed in contact with us but respected our need to take our time and was never pushy or rude. Thank you, Ariele, for your exemplary service to us!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing reviews like this one. Thank you so much for taking the time to give us a review and let us know how much you enjoyed Ariele. We strive to provide exemplary service and all feedback helps improve.
