Reviews
Internet price beat USAA
Josh Craig was great to work with and the sale price with rebates was better than True Car or USAA pricing. Tickled pink with our purchase. We liked Josh so much, we came back for a 2nd vehicle and possibly a 3rd!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking time to give us and Josh this review! We'll share your review with our team.
Painless New Car Experience
I was a little leary buying a new truck at first. I searched the online invatory and found what I was looking for, being my first new vehicle purchase. I showed up to dealership early to see if the online invatory was correct. Tay Johnson promptly helped me out locating the truck. A test drive later, I'm purchasing it. Mr. Johnson and the staff made me feel like I was one of them and the process simple. I didn't have to spend all day at dealership, (which I feared I would), on a Saturday, I was out fast with my brand new Ram. Yes I would recommend anyone, and yes I will buy another vehicle down the road. Thanks again Team. Keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Great service
Ashley was my dealer and she was really helpful and really cared about what I wanted in a car and helped me find it. Her attitude was awesome I didn't feel rushed it was a great first time car buying experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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The best car buying experience from beginning to end!!!
Everyone was awesome in Tue experience of buying my first new car. Henry Steedly was professional yet comfortable to work with from start to finish! Always had a positive smile and made sure I felt that it was all taken care of! Very helpful and knowledgeable of the two cars I was comparing in my consideration to buy. Can't say enough about him and everyone that help me bring "Clark" my Dodge Charger home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We'll share your review with our team. Enjoy your Charger!
Taking the time to Listen
Matt was the first person I spoke to that listened to me. My car was in the shop for 47 days and the person I was dealing with was not giving me anything but delay after delay, After speaking with Matt I felt that someone would finally take care of my situation, but in the back of my mind I expected the same. Matt proved to me that there are still people in this world that care about the service they provide. He got to the issue, resolved it and got me my car, he actually seemed to care and kept his promise. That is all anyone wants. Thank you Matt, keep doing the good work you do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
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Wonderful and easy
Ashly was fabulous and patient as this was my first car buying experience. I was able to test drive several vehicles and Ashly was extremely informative on every one. She was friendly and I never felt under pressure. She went as far as.even helping clean out my old car. I would highly recommend this dealership and Ashly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Awesome Service
Wonderful people, easy to work with and our sales consultant Josh was great!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review. We'll share it with Josh and our team. Thanks for your business!
very nice people
Had the time of my life... Elijah and Kevin , Thank You...and may you be blessed with much success with your future at Landers.... I recommend that they receive a $500... Bonus check for great customer service😘..... See you next year!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Asshole
Kevin Sawyer is an asshole. Never buy anything here folks Couldnt meet on price on a vehicle with Bad brakes and tires . they got very rude and unprofessional. They wanted retail, and never budged. We tried to leave but was hassled on the way out. Tried to make me to feel bad because I couldnt and would not pay the asking price. Found the same vehile two years newer with less miles for 2k less down the street. Thx Asshole. You did me a favor
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Jordan, Thank you so much for sharing your concerns with us, all feedback helps us to improve our processes and serve our customers better! Our GSM, Barney Lopez, investigated your issue. We apologize for your negative experience but would like you to know that we attempt to do our best to get as close to a customer’s offer as we can. Unfortunately we were unable to accommodate that price as there was another customers offering for the same vehicle. We are glad you were able to find the vehicle you were looking for!
Great Experience
I had a great experience with the staff at Landers McLarty. I went in asking for 2016 Jeep Compass and walked out with exactly. The staff was patient and respectful during the purchasing process. Josh Craig and Joe Ashburn were very helpful to get me the car as quickly as possible.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you!