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Landers McLarty Dodge Chrysler Jeep Ram - Huntsville

(1,418 reviews)
Visit Landers McLarty Dodge Chrysler Jeep Ram - Huntsville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–12:00pm
Sunday Closed Closed
2017 state dealer award
View 7 awards
2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award
New (256) 513-4520 (256) 513-4520
Used (256) 513-4318 (256) 513-4318
Service (256) 513-7536 (256) 513-7536

Reviews

(1,418 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landers McLarty Dodge Chrysler Jeep Ram - Huntsville from DealerRater.

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Amazing Experience!

The experience that my daughter & I had with Shaft was absolutely wonderful , He is professional, courteous , knowledgeable & kind . Shaft is definitely an asset to Landers Mclarty. I would recommend this dealership & salesman to anyone looking to purchase a vehicle ....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks!

Great Service!!

Shaft and everyone at Landers McLarty made buying my first car so easy! They let me take my time in deciding exactly what I wanted and made sure that my monthly payment stayed within my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 star review and for your business! We'll share this with Shaft and our staff! We truly appreciate you doing business with us!

Great the third truck I have bought from this dealer

If you are looking to by vehicle Shaft was an excellent sales person. No pressure and an good people type person. I will never look else where to buy a truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 star review and for your business! We'll share this with Shaft and our staff! We truly appreciate you doing business with us!

Excellent Service

If you’re looking to purchase a vehicle Shaft Muhammad is your guy! He provided exceptional customer service. He went above and beyond for me. He had other customers, but still managed to make me feel like I was his only customer. (There was a customer that came in that had previously bought a car from him and asked for him again if that tells you anything..) I told him what I wanted & he was willing to order the vehicle if it wasn’t available. He also took the time to answer all questions, addressed all concerns and made sure I understood everything from the purchase to using special features on the vehicle. If you’re looking for a new or used vehicle he’s definitely the guy you want to see!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you so much for the 5 star review! We'll share this with Shaft and our staff! We truly appreciate you doing business with us!

People are the True Assests

It's the People of a company that truly makes the difference. From the top admin to service, all the folks at Lander's are amazing!!!! Especially the marketing dept!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

You re too kind! Thank you for the great review!

Terrfic staff. Very impressive. Great job on repairs.

Edward Anderson (service manager) Haley Glover (service) Names to remember for great representatives of Landers McLarty company/Brand. What an awesome experience I just had at the service department at Landers McLarty. I just want to say thank you for making my “first” service with my latest Chrysler an awesome experience. I will not forget all that Edward did for me. Of course I’m delighted that my problem was resolved, but he went above and beyond without question. (Even installing batteries in both fobs at no charge!!) I knew there was a reason I bought another Chrysler rather than the other brand I had looked at. Also special mention to the set up in your bays and neat and clean area and comfortable waiting area with well stocked free beverages. In closing, Edward and Haley are now my go to people. They were so professional and helpful. My thanks to the mechanic as well who fixed my vehicle. For the problem I had, service was speedy. Car fixed, fob batteries installed, car washed. Good to go!! A big thank you to all of you who made my experience so successful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you so much for the kind words and the 5 star review! We'll share this with our staff!

Incompetent service

My vehicle spends more time at your dealership service department than it does in my care. My husband and I have had to bring my vehicle to you all constantly in the past few months for the exact same problem. First you told us it was the battery which was practically new being only four months old but we listened to your people and purchased a over priced battery from you. We brought the vehicle home after it sat for a couple days it was dead again! We then returned it to your service department once again where we were told it was the battery again until my husband reminded we had just purchased a new battery from you the week before! Your people then proceeded to tell us it was the alternator which I told them it wasn’t and they went on to say it was the dome switch to which my husband stated the alternator must have miraculously fixed itself. They told us the problem was fixed and we could pick our vehicle up and we did. Once again after sitting a couple of days it was dead Again!!! We returned to the dealership where they claimed it was once again the alternator which they claimed to put a new one in and was positive it wouldn’t quit again because that was the problem. We brought the vehicle home and once again after sitting a few days it was DEAD again! We returned it to them and it’s been in their possession one week and three days. I’ve been having to call and ask for updates which the manager Mike told me the day it was being picked up that he would oversee and keep me updated on what was going on. He told me it’s the alternator again which they just replaced it two weeks ago! We’ve really been trying to be patient and understanding but it’s very inconvenient to go without your vehicle for such a long lengthen time, they never offered us a loaner vehicle or anything to help with being without transportation for so long. After this experience I don’t think we will be purchasing anymore vehicles from these guys again because we can’t depend on proper service or their word because right at this moment I’m for Mike to call me back which was supposed be in ten minutes it’s been almost thirty minutes now

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know about your visit. You comments have been shared with our service director for review and follow-up.

Great Experience

Julie was awesome!! She was very helpful and patient and made sure we got what we wanted. She knew all the details about my Jeep and explained them well to me before leaving. Deonte also made sure everything was taken care of before we left too!!Great people all around!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We'll share your kind words with Julie, Deonte, and our staff. Enjoy your Jeep!

OIL CHANGE

EVER HELPFUL AND NICE ALL ABOUT THE CUSTOMER. I WOULD TELL ALL MY FRIENDS TO GO SEE MR. HALE. FOR ANY SERVICE THEY NEED. THANK YOU.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Shaft Muhammad

Shaft is an awesome Salesman. He made the purchase of my 2017 Dodge Challenger so easy. Shaft went above and beyond to make sure he earned my business. I would highly recommend shaft to anyone making a new or used purchase at Landers McClarty Dodge. Thanks so much Shaft for all you did for me. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.