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Jack Ingram Motors

(663 reviews)
Visit Jack Ingram Motors
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2017 state dealer award
View 8 awards
2017 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (334) 513-1679 (334) 513-1679
Used (334) 472-0122 (334) 472-0122
Service (334) 730-4165 (334) 730-4165

Reviews

(663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I have had exceptional customer service from my salesman

I have had exceptional customer service from my salesman and the service department since my purchase of my used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

N/a, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

The salesman found the car i wanted and had it brought

The salesman found the car i wanted and had it brought there. Im pleased with my purchase and the care thats was given to me through my processs.I would highly recommend Mr Tony for all your buying needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My sales representative was Ashley Reeves.

My sales representative was Ashley Reeves. He gave me Awesome customer service from the beginning to the end of the sale. He got me back on the rode again. I was very happy and satisfied with my new car. 🚗 I gave him the perfect score of 5- stars 🌟. And if I could have given the perfect 10- star's 🌟. I would have. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Yvonne Fikes, thank you for taking the time to leave a review for us at Jack Ingram Motors, Inc.. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Service was timely and professional.

Service was timely and professional. They started working on my truck with in about 15 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Confirmed availability and that someone would send me the

Confirmed availability and that someone would send me the build sheet. I followed up a few hours later after they failed to send it and I was told it was not available. Lots of other dealers to do business with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

No, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Jack Ingram Motors, Inc.

Rod Jones is an exceptional sales consultant and I highly

Rod Jones is an exceptional sales consultant and I highly recommend! We will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dn, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

They did what they said they would.

They did what they said they would. No hassle. They were very easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership has been working very good with me and the

The dealership has been working very good with me and the issues in my vehicle. I appreciate their support and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership was excellent!

This dealership was excellent! Ashley was my salesman and he was exceptional! He met all of my expectations in a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Knowledgeable in their job, prompt, courteous,

Knowledgeable in their job, prompt, courteous, personality on target, open on time. Send an e-mail to check on their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.