Reviews
The dealership helped me out when my water pump went out
The dealership helped me out when my water pump went out while on vacation in Gulf Shores
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! 😊 We’re glad we could help get you back on the road during your vacation. Safe travels, and we’re always here if you need us! 🚗🙌
The staff is very professional and friendly.
The staff is very professional and friendly. Customer service is great. The reason I bring my Chevrolet to this dealer for any maintenance issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re proud to provide professional, friendly service and appreciate your trust in bringing your Chevrolet to us for maintenance.
Very Friendly staff.
Very Friendly staff. Very comfortable waiting area. Service completed as scheduled with short waiting time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We’re glad you enjoyed our friendly team, comfortable waiting area, and timely service.
I took my car in for the first oil change and tire
I took my car in for the first oil change and tire rotation. Excellent service from the young man in the drive through all the way to check out. When I got home one of the tire sensors came on. I called the dealership and Kawami had me come back and he recalibrated the sensor. Again excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! 😊 We’re glad to hear your visit went smoothly and that Kawami took care of the tire sensor quickly. We’re proud of our team’s commitment to excellent customer service from start to finish. Looking forward to seeing you again! 🚗🙌
The dealership seems ok but the service department i was
The dealership seems ok but the service department i was extremely disappointed with. Kept my car for over a month. But the biggest thing is when I picked up my car the inside was so dirty with grease and dirt I will have to have it professionally clean. I will say the two people I dealt with in the service department were very nice.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re very sorry to hear about your experience with our service department. While we're glad our team members were courteous, the condition of your vehicle at pickup is unacceptable and not the standard we hold ourselves to. We’d appreciate the chance to speak with you further and make things right—please reach out to us at [contact info]. Thank you for bringing this to our attention. Please feel free to reach out to us at customercare@sandysansing.com.
I have purchased six vehicles from this dealership and I
I have purchased six vehicles from this dealership and I have always been treated with kindness. They do a great job and I will continue to business with them. Bo Smith
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Bo! 😊 We truly appreciate your loyalty and kind words. It means the world to us that you’ve continued to choose our team for six vehicles — we look forward to many more great experiences with you! 🚗🙌
Kenny was very easy to talk to and made the whole process
Kenny was very easy to talk to and made the whole process good.. did make the whole process simple.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! 😊 We’re glad Kenny made the process simple and easy for you. We appreciate you choosing us and hope you’re loving your new ride! 🚗🙌
Fantastic experience with Mark.
Fantastic experience with Mark. He's the GOAT🔥. Consistently kept in touch on what they had in stock and fought to get me the absolute best deal on a kick xxx truck
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love to hear it! 🙌 Mark will be thrilled to know he made such a big impact — he really is the GOAT! 🐐🔥 We're pumped you got the truck you wanted and a great deal. Enjoy the ride and thank you for choosing us! 🚗💪
Fast efficient and very friendly.
Fast efficient and very friendly. People were awesome very polite and worried about your comfort and convenience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! 😊 We're so glad our team made you feel comfortable and taken care of. Fast, friendly, and efficient service is what we aim for—thanks for choosing us! 🚗🙌
The ladies in the front office were absolutely great!
The ladies in the front office were absolutely great! Very polite and professional. The female service writer was some what arrogant. She insisted that the recall was on super cruise. I had not yet received that recall notice. She argued with me, I had no knowledge of the super cruise recall and I had to go get the letter to show her what the letter said. I’m ok that the recall on the super cruise had to be taken care of. Her attitude and speaking down to me was not appreciated. My husband owns 2 mechanic shops, I’m not an idiot. But I’m also not a master tech. My vehicle was serviced while they had it, the job was done well. I’m grateful for the customer service from the sweet ladies in the office. Thank you!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback. We're glad to hear the front office team provided great service and that your vehicle was well taken care of. However, we're truly sorry for the way you were spoken to during your visit — that’s not the experience we aim to provide. Your concerns are valid, and we appreciate you bringing them to our attention. We’ll make sure this is addressed with the appropriate team. Thank you again for your patience and for giving us the opportunity to make things right. 🙏 Please feel free to reach out to us at customercare@sandysansing.com