Reviews
Great Experience......
Southern Chev has a great salesman name Chip Forrest, He is a great salesman, If you go to buy a car I recommend you to deal with him,He will see that you get took care and does what he says, I would go buy from them again, really enjoyed dealing with the dealership and the salesman both,,,Pamela Dickens in Mobile,Al.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A good day
First time car buying experience. Went much better than I expected. Very congenial staff. I’m really enjoying driving and learning about my new car, and the salesman was very helpful in offering to answer any questions that I might have.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
NotAHappyCustomer
We bought a 2004 Chevy truck a couple of years ago and have had nothing but trouble I've tried several times to contact someone with no response. This truck started having trouble 3 months after we got it and the service department wanted to charge us over $2000 to replace fuel injectors.. we had to purchase the part which was about $300 and do it ourselves. It has been once catastrophe after another... I realize it was sold as is but this has been an on going problem..After the problem with the injectors then the engine light constantly stays on and the AC and Heater completely quit working and now there 's another problem... Just wish they would take it back and give us something that isn't a LEMON
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Looking for a new truck
I found my new 2021 Chevy Silverado Z71 and love it !! Rick Welsh worked with me to find exactly what I wanted. Go see Rick at Southern Chevrolet. I also want to give a big shout out to General Manager Mark Morgan. They went above and beyond for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trading my two-wheel drive for four-wheel drive.
I enjoyed my car purchasing experience at Southern Chevrolet I like their website I found to pick up that I liked it was at a different one of their different locations they had it shipped to the fully location and they gave me a good financing the buying experience was up pleasant they treat you like they're your friend and they want you to be happy with your purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Took vehicle in to be serviced
Friendly staff finished work in a timely manner. Professional staff. The lobby was clean. All employees were efficient. Work started at the designated time. Appreciate the staff at Southern Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Don’t believe the advertised prices on line.
Don’t believe the advertised prices on line. The price is for the base price vehicle not the one pictured on the website. Its a dishonest way of doing business. I am glad I called before I made the drive there. I believe that this should be considered false advertisement.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Instrument cluster.
My instrument panel has been giving me problems for a while now but it finally quit. Took it in and Scott the GM service manager did everything he could do but the part isn't made anymore. That's the only reason why I didn't give 5 Stars.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Malibu
Mark Manley made buying a new car real easy. He was not a pushy salesman. The rest of the staff we had to deal with were also quiet friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service !
Great service team they were honest and showed great interest in my issue. They were honest and straightforward worked me in on a Friday. I wish all dealers had that kind of service department. My hats off to them and I will not go anywhere else even though I am from Louisiana.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase