Reviews
Had my 45k mile check done this past weekend.
Had my 45k mile check done this past weekend. The folks at Lexus Mobile were quick courteous and very helpful. I had a loaner car and the servicing was done quicker than expected. Well Done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kurt, we're delighted to hear that your service experience at Lexus of Mobile was efficient and pleasant. Thank you for the kind words, and we look forward to assisting you again in the future!
Lexus Mobile always the highest quality service and
Lexus Mobile always the highest quality service and staff. Work is always prompt. One of best perks of owning a Lexus
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're delighted to hear that the service and staff at Lexus of Mobile consistently meet your expectations. Enjoy all the perks of owning a Lexus!
I had a great visit to Lexus of Mobile.
I had a great visit to Lexus of Mobile. Sim Pettway is a superb salesman. He is incredibly knowledgeable and expertly presented information on the two models I was interested in. He listened to me and came up with multiple options that could meet my needs. He asked all the right questions but did not come across as overbearing. He made me want to come back to your business. I was extremely impressed with Sim and also the customer experience at Lexus of Mobile.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ronald, we're delighted to hear that Sim provided such a knowledgeable and welcoming experience at Lexus of Mobile. It's wonderful knowing he made you feel comfortable and well-informed about your options. We look forward to seeing you again!
Great service from Shannon, the service representative.
Great service from Shannon, the service representative. Lexus mobile has a wonderful waiting area for their guest complete with all the perks. My car was returned to me, cleaned and ready to go. Thank you, Shannon for your service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're delighted to hear that Shannon and our team at Lexus of Mobile provided great service, and that you enjoyed our waiting area perks. We appreciate your support!
I have been buying vehicles since about 1983-84.
I have been buying vehicles since about 1983-84. Ernie by far has been the best service rep ever. Always professional and he goes above and beyond the call of duty.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear that Ernie has provided you with exceptional service at Lexus of Mobile. Thank you for your kind words and continued support!
Great service & respect!
Great service & respect!!!! Thank you Ernie!! Appreciate all you do!! Couldn’t have been treated any better!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear that Ernie provided you with exceptional service at Lexus of Mobile! Thank you for the kind words and support!
My service advisor, Mark, was wonderful as usual.
My service advisor, Mark, was wonderful as usual. He goes above and beyond to explain everything and keep me informed. Great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Mark provided you with exceptional service at Lexus of Mobile. It's great to know he kept you well-informed throughout your visit, Laura. Thank you for sharing this positive feedback!
Good explanation of diagnostic report and plan to address
Good explanation of diagnostic report and plan to address Ernie de View always excellent in communicating
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cheryl, we're delighted to hear that Ernie provided excellent communication and clarity on your diagnostic report at Lexus of Mobile. Thank you for the kind words!
My husband and I met Shannon for the first time on
My husband and I met Shannon for the first time on Monday, April 14th. He was friendly cordial and polite. We think we’re going to like him as well as our former service manager Craig.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bobbie, we're delighted to hear that Shannon made a great first impression at Lexus of Mobile. We look forward to continuing to provide you with excellent service!
Liz was such a pleasure to work with, she was new to us
Liz was such a pleasure to work with, she was new to us since Stan left, she made everything flawless, look forward to working with her again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Liz made your experience seamless at Lexus of Mobile! Thank you for the kind words, and we look forward to seeing you again in the future.