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Continental Toyota

(3,036 reviews)
Visit Continental Toyota
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2015 state dealer award
View 10 awards
2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 722-5549 (877) 722-5549
Used (888) 429-1257 (888) 429-1257
Service (866) 454-1912 (866) 454-1912

Reviews

(3,036 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Continental Toyota from DealerRater.

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Absolutely excellent!

From the congenial and prompt porters who got me back home and later picked me up after I dropped off my car, the service could not have been more effecient. I remain very pleased with the service at Continental Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is so great to hear. Thank you for the 5 star review.

Awesome experience

Buying a car can be a very nerve-racking experience. But I had the best experience with everyone at Continental Toyota. My service rep, Elliott Nelson, was just awesome to work with. He was very patient with all my questions, and went through every buying scenario with me. I couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this great review, we really appreciate it! If you ever need anything please feel free to stop by or give us a call.

Great Experience

My wife and I purchased a new Highlander here a year ago and had a great experience. More recently, my mother-in-law was looking for a reliable used car, and I took her here to purchase a Corolla. Both times, I worked with Jim Francis. He made the process easy. He was friendly, transparent and knowledgeable. I'd recommend to anyone in the market for a Toyota to visit Continental and ask for Jim.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the wonderful review. We appreciate your kind words and continued support. Have a great day.

Outstanding

Everyone at this dealership is awesome. Very friendly staff. I worked with Jim Francis and he was very helpful and knowledgeable. The buying experience could not be faster and better. I bought many cars over the past 3 years and the Continental Toyota and Jim Francis has raised the bar. Definitely coming back when it’s time to get another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wow! This is so wonderful to hear! Thank you for this great feedback and 5 star review.

Pre owned

I seriously don’t think I could have had a better experience. Every part of the process was explained by Stew and by the sale manager Kiwon. Weirdly I feel like I got a fair deal and I am happy to say this out loud. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

This is so wonderful to hear! Thank you foe this great 5 star review.

Great Service

Always great, courteous, and competent service at Continental Toyota. I brought in my 2017 for 24 month service maintenance and it was managed very professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great 5 star review. We appreciate the kind words.

Very nice service

I am always pleased with the service department at continental Toyota,. Excellent customer service. Their staff are knowledgeable and very helpful . Will definitely be coming back for future service on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this great 5 star review. We really appreciate your kind words.

Purchase of Highlander after Leasing

Last Friday I went to Continental Toyota to purchase the Highlander I had been leasing for the last 3 years. Michael Hershkovitz was the salesman who greeted me. I explained what I was there for and he quickly prepared the necessary paperwork and sent me through to the finance department to complete my purchase. Michael was very knowledgeable with the process as well as other topics. We had a great chat and I was on my way. Thanks Mike. Ted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Ted, thank you for this great review, our entire team truly appreciates it! If you ever need anything please feel free to stop by or give us a call.

Great experience

My second time at Continental Toyota.The dealership is friendly.Bill Awwad is very pleasant and understanding when it comes to purchasing a car.Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great 5 star review!

Excellent Service

Sales Associate was very attentive and provide excellent customer service. Could not have asked for a better car buying experience and attention to detail during for this purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is wonderful to hear. Thank you for the 5 star review.