Gary Mathews Motors

Jeremy was professional and courteous, we are very pleased with our Nissan Rogue! Thank you.

Went to buy a used 2025 Ram Laramie with only 16,500 miles and trade my GMC Sierra and while I was there sitting in the little office talking to my Salesmen I heard the manager in the office across the showroom talking about how they had been drinking pitchers of margarita from the Mexican restraunt and cussing and the other salesmen talking about how crappy our credit was and that they didn’t know why we even came in to buy because our credit sucked - We never got upset or told our salesmen why we were not going to buy we just left and we will never be back ever . We went to Wyatt Johnson and bought a 2022 GMC Sierra w 0 down and walked out Happy Beware of the staff they talk nice to you but they talk down about you in the little office and very unprofessional about talking about drinking and being drunk with customers in ears reach . I have shared this with the US ARMY buying program and pursuing them for the Blacklist . Very unprofessional and the language that goes on in there is very unnecessary and because we don’t have perfect credit does not make us any less of a person .

After standing around getting no acknowledgement from anyone, Jayme, the best salesman I've ever dealt with asked if I needed help. At that point, I knew I was going to buy a car from him.

Bought a 2017 Jeep December 31st and on the way home noticed the heater was cold on one side. When I got home and exited the vehicle the fan motor was very loud. Called them back and they said they would work me in there shop on Monday to check it out. Eight days later they called to tell me it would cost 3 thousand dollars to repair. I called the salesman and he said he would look into it. The next day he hadn’t called and I called back and spoke with there customer service representative and she checked and said no would do it for 2 thousand. I had no choice except to get it repaired. I even offered to return for refund but No. After placing in the shop after 2 weeks I called and told part was not in. 3 weeks later they decided to use aftermarket part. I go to pick up vehicle and service manager wouldn’t even look up from phone. He just said it is in the parking lot by the used lot. After looking for 10 minutes I went back and still on his phone said maybe in lot beside shop. A younger guy noticed me having a problem and offered to help.Had an issue and text the shop and no return text.Called customer service and left message and she had sales person call. After no luck carried to another shop and spent 600 more dollars on issues to get fixed. Shop foreman is a joke and they should check vehicles out before placing on lot. DO NOT waste your time or money at this dealership. They give you a run around and don’t stand behind there vehicle. Total I have put 1500 miles on it and over 2700 dollars so far. Will never return for anything here. Worst customer service ever and did not give all the details I went through. Wasn’t enough time

I had the pleasure of work with Adam and Brian on our 21’ GMC Yukon Denali. They really made the car buying experience a breeze. The customer service was great, the buying experience went smooth, and we left with a great vehicle. I would recommend anyone looking for a vehicle, to work with these guys.

The people at the dealership were very helpful and courteous. We got a fair price for our trade in, and were very happy to drive home in our new (used) car.

Took my truck in for a noise coming from the front of my truck when turning to the right. They kept my truck for 2 days. Even had me come back and ride with a guy to make sure we were hearing the same noise. Called me the next day and said the noise was coming from the brakes. And wanted to charge me $1300 to change front pads and rotors. Turned it down and brought it home to change myself. The parts. Were $330 dollars. So $900 labor for something that takes less than 2 hours to do. When I get my wheels off I notice nothing wrong with pads or rotors. No rouges in rotors and over have the meat left on pads. Called the service manager the next day and was told it wasn't a wear issue but they didn't actually know what was making the brakes make the noise. I personally think they should actually try to find the true problem instead of just telling me I needed a hugely over priced and unneeded brake job. Can understand why the place has only a 2.9 rating. Won't be using this crooked place again. Would rather drive a little distance just to avoid them.

The dealership would not go below sticker price on the vehicle we were interested in. They also asked for a $650 non-negotiable docking fee. Absolutely ridiculous.

I went in for the white Honda accord hybrid priced at $16,000. (Very top price range for KBB) Told me they had the car 84 days and had to start paying interest on the vehicle but would not budge on a dollar on a 5 year old car with accident reports. Was told he wasn’t very friendly going into it but another salesman and he was proven right. Greg didn’t even accompany us to the vehicle we had to look it over alone and test drive it alone, I thought the point was to sell me the car not be a cashier? Nonetheless, after test driving the vehicle I was then offered to look at another accord on their lot but he didn’t even bother to get the keys for me to test drive or even look around inside. Once we talked numbers he didn’t budge a dime then tried to sell me the car I didn’t come in for without even bothering to find the keys first. Conclusion: I will never even look at this lots inventory in the future and would advise anybody and everyone to do the same.

I am in the market for a used Dodge Charger R/T, and they have a beautiful one in stock at this dealer. The only issue: They want 75% of the new value on the FIVE YEAR OLD used car that they've had over 70 days. Even giving the benefit of appraising a car at 60% its new value with Covid pricing, their $30,000 5 year old used car should be around $24,500 at MOST, and it's been involved in a couple of accidents, so it SHOULD be more like $22,500 at most. The salesman I spoke with, Greg Pennington, was very condescending when I asked if there was a better out the door price they could quote, and told me he "didn't need to do the math", he has his book value (which is trumped up and inflated anyway), and that they wouldn't budge from that price, non-negotiable. I was ready to make a purchase, but nope, not from them, then. As the consumer, it's our job to hold price gouging dealers like this responsible, and vote with our dollar. Just saying, this dealership is delusional in their pricing, and it seems that I've dodged a bullet by not buying from them; I would encourage others to do the same.