Reviews
We traded a Subaru Forrester for a Subaru Outback. Dealt with Radec Stempniak both times and had an excellent experience both times. Josh Beauvais was our finance person this time and that was also an excellent experience. Start to finish, we were done in just under 2 hours. Only thing that could have made it better would be if the dealership was located in Murfreesboro. As ongoing customers, we have used the service department for oil changes and filters. That has always gone well too. The remodel of the facility has been a bit annoying at times but the finished areas are quite nice.
We traded a Subaru Forrester for a Subaru Outback. Dealt with Radec Stempniak both times and had an excellent experience both times. Josh Beauvais was our finance person this time and that was also an excellent experience. Start to finish, we were done in just under 2 hours. Only thing that could have made it better would be if the dealership was located in Murfreesboro. As ongoing customers, we have used the service department for oil changes and filters. That has always gone well too. The remodel of the facility has been a bit annoying at times but the finished areas are quite nice.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5-star review and for choosing Darrell Waltrip Subaru again! We’re glad Radec made both of your purchases a great experience, and that Josh took care of your financing so you were on your way in under two hours. Congratulations on your new Outback! We also appreciate your loyalty to our service department for your oil changes and filters. Thank you for your patience during the remodel, and we’re happy you like the finished areas. We’ll pass your kind words along to the team and look forward to seeing you again!
Darrell Waltrip Subaru did an amazing job, with my Subaru! Hunter Rodgers was awesome to work with and I hope to have him again!! He explained everything perfectly. For now on, my Subaru only goes here for service. Thanks to ALL of you!
Darrell Waltrip Subaru did an amazing job, with my Subaru! Hunter Rodgers was awesome to work with and I hope to have him again!! He explained everything perfectly. For now on, my Subaru only goes here for service. Thanks to ALL of you!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Herb, thank you so much for the amazing feedback! We are thrilled to hear your Subaru was taken great care of and that Hunter made the whole experience so smooth. Taking the time to explain everything clearly is something Hunter truly excels at, and we are so glad that came through for you. We will absolutely make sure he and the rest of the team see this! Knowing that your Subaru will only be coming here for service means the world to us — we will always work hard to keep earning that trust. We look forward to seeing you and your Subaru again soon. Thanks for choosing Darrell Waltrip Subaru!
I decided to switch car brands to a Subaru as the older I get, I felt car safety becomes more important. Subarus are always at the top of safety ratings. Sales Rep Alex Pardo answered my Internet query from Darrell Waltrip Subaru. Through several email messages he suggested the model I was looking for and got an online quote. This would ensure my trip wouldn’t be wasted by not being able to afford the model I was looking at. Upon arrival at the showroom, Alex had the model I thought I needed available but also, based on our email messages, a model that he felt I would be happier with. Guess what? HE was right!!!! I ended up buying the model he suggested. Both models would have worked but his suggested model had more upgrades and was larger which is what I really could use! Thanks sales rep Alex Pardo!!!!!!
I decided to switch car brands to a Subaru as the older I get, I felt car safety becomes more important. Subarus are always at the top of safety ratings. Sales Rep Alex Pardo answered my Internet query from Darrell Waltrip Subaru. Through several email messages he suggested the model I was looking for and got an online quote. This would ensure my trip wouldn’t be wasted by not being able to afford the model I was looking at. Upon arrival at the showroom, Alex had the model I thought I needed available but also, based on our email messages, a model that he felt I would be happier with. Guess what? HE was right!!!! I ended up buying the model he suggested. Both models would have worked but his suggested model had more upgrades and was larger which is what I really could use! Thanks sales rep Alex Pardo!!!!!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alex, thank you so much for sharing such a detailed account of your experience — we loved reading every bit of it! Welcome to the Subaru family! You made a fantastic choice, and we couldn't agree more that Subaru's safety ratings are truly second to none. We're so glad Alex Pardo was able to guide you through the process from your very first online inquiry all the way to finding the perfect model on the lot. It's a real skill to listen to a customer's needs and confidently recommend something even better — and it sounds like Alex nailed it! We'll make sure he sees your review; he absolutely deserves the recognition. We hope you're loving every mile in your new Subaru and look forward to taking care of you at Darrell Waltrip Subaru for years to come!
Rob and Amanda and Zach did an awesome job. I was able to purchase a car from Robert in Sales a few months ago and recently got into an accident. Between Rob and Amanda helping me feel comfortable and calming me down, Zach was able to get the parts ordered for my car to be repaired based on Rob and Amands's pictures. Big praises for the entire staff from sales to service to parts!!!!!
Rob and Amanda and Zach did an awesome job. I was able to purchase a car from Robert in Sales a few months ago and recently got into an accident. Between Rob and Amanda helping me feel comfortable and calming me down, Zach was able to get the parts ordered for my car to be repaired based on Rob and Amands's pictures. Big praises for the entire staff from sales to service to parts!!!!!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thelma, thank you so much for this wonderful review, and we are relieved to hear you are okay after your accident! It is heartwarming to know that Rob and Amanda were able to help keep you calm during such a stressful situation, and that Zach jumped in to get the parts ordered and your car on the path to being repaired. That kind of seamless teamwork across our sales, service, and parts departments is something we are truly proud of. We will make sure Rob, Amanda, and Zach all hear your kind words — they absolutely deserve the recognition. Wishing you a smooth and speedy repair, and we look forward to continuing to take care of you!
Rob was fantastic to work with. He helped me feel comfortable and made sure that my car was repaired right the first time.
Rob was fantastic to work with. He helped me feel comfortable and made sure that my car was repaired right the first time.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oscar, thank you so much for the kind words! We're thrilled to hear that Rob made you feel comfortable and got your car taken care of right the first time — that's exactly the experience we strive to deliver every visit. We'll be sure to pass along your praise to Rob; he'll love hearing this. We appreciate you trusting Darrell Waltrip Subaru with your service and look forward to seeing you again!
Great car buying experience. Love my Outback. Dominic our salesperson, was great! First time I can ever say that financing a car was quick, smooth and enjoyable. Great team! Highly recommend.!!!!
Great car buying experience. Love my Outback. Dominic our salesperson, was great! First time I can ever say that financing a car was quick, smooth and enjoyable. Great team! Highly recommend.!!!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rhonda, congratulations on your new Outback — great choice! We love hearing that the entire experience, from working with Dominic to getting through financing, felt smooth and enjoyable. That's exactly what we aim for with every customer. We'll make sure Dominic and the rest of the team hear about this — they'll be thrilled! Thank you so much for the kind words and the recommendation. We hope you're loving every mile in your new Outback, and we look forward to seeing you again at Darrell Waltrip Subaru!
They were a fine group to deal with The salesperson was very knowledgeable about the car we came to look at. It was a pleasure to deal with him
They were a fine group to deal with The salesperson was very knowledgeable about the car we came to look at. It was a pleasure to deal with him
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, thank you for the kind words! We're glad our team made the process enjoyable and that our salesperson's knowledge of the vehicle was helpful. It was a pleasure working with you, and we hope to see you again at Darrell Waltrip Subaru!
Best vehicle purchase experience! Highly recommend Dani - professional, knowledgeable, and friendly! Gorgeous vehicle with an array of tech features! Safe and reliable luxury for our college student who lives the outdoors year round!
Best vehicle purchase experience! Highly recommend Dani - professional, knowledgeable, and friendly! Gorgeous vehicle with an array of tech features! Safe and reliable luxury for our college student who lives the outdoors year round!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Liisa, thank you so much for the glowing review! We are so happy to hear that your vehicle purchase experience was the best one yet. Dani is a wonderful part of our team and it is great to know her professionalism, knowledge, and friendly approach made such a lasting impression. Subaru truly delivers on technology, safety, and reliability — an ideal fit for a college student who embraces the outdoors year round! We hope they love every mile in their new vehicle. Thank you for choosing Darrell Waltrip Subaru, and we are here whenever you need us!
On May 7, 2026 we purchase a 2026 Subaru Outback and traded in a 2016 Dodge Ram pick-up truck. Our sales people were Kaylen Thomas and Kevin Griggs. Both Jaylen and Kevin were very professional and knowledgeable about the Subaru Outback. I had a lot of questions and did a thorough due-diligence. Jaylen and Kevin were very patient and answered all my questions regarding the Outback. We had a great experience with Waltrip Subaru and would recommend them to anyone looking for a Subaru.
On May 7, 2026 we purchase a 2026 Subaru Outback and traded in a 2016 Dodge Ram pick-up truck. Our sales people were Kaylen Thomas and Kevin Griggs. Both Jaylen and Kevin were very professional and knowledgeable about the Subaru Outback. I had a lot of questions and did a thorough due-diligence. Jaylen and Kevin were very patient and answered all my questions regarding the Outback. We had a great experience with Waltrip Subaru and would recommend them to anyone looking for a Subaru.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, congratulations on your new 2026 Subaru Outback — what a great choice! Thank you for taking the time to share such a detailed review of your experience. We're thrilled to hear that Kaylen and Kevin made the process smooth, professional, and thorough from start to finish. Doing your due diligence is so important when making a big purchase like this, and we're glad they had the patience and knowledge to answer every question along the way. Your recommendation means the world to us, and we hope you and your family enjoy every adventure in your new Outback. We look forward to seeing you again at Darrell Waltrip Subaru!
May 5, 2026 Subaru Crosstrek Limited Hybrid: We recently bought a 2026 Crosstrek from Rodney at Daryl Waltrip Subaru in Franklin, TN. We started looking for a sub-compact SUV 3 months ago and Rodney showed us the Crosstrek and explained all the features and took us for a test drive. We told him we would research Toyota, Honda, and Mazda and get back to him in a few months once we had time to research and not make a rushed decision. Fast forward we ended up wanting the Crosstrek and called Rodney and he found the exact car I wanted, and we settled on a reasonable price. Working with Rodney was the best sales experience my husband and I have experienced. He was fun to work with and good at his job. Kudos to the dealership! Ask for Rockin Rodney.
May 5, 2026 Subaru Crosstrek Limited Hybrid: We recently bought a 2026 Crosstrek from Rodney at Daryl Waltrip Subaru in Franklin, TN. We started looking for a sub-compact SUV 3 months ago and Rodney showed us the Crosstrek and explained all the features and took us for a test drive. We told him we would research Toyota, Honda, and Mazda and get back to him in a few months once we had time to research and not make a rushed decision. Fast forward we ended up wanting the Crosstrek and called Rodney and he found the exact car I wanted, and we settled on a reasonable price. Working with Rodney was the best sales experience my husband and I have experienced. He was fun to work with and good at his job. Kudos to the dealership! Ask for Rockin Rodney.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Robinsky! Congratulations on your new 2026 Crosstrek Limited Hybrid — what a great choice! We love hearing that Rodney gave you the time and space to make the right decision without any pressure, and that when you were ready, he found exactly what you were looking for at a price that worked. That's the experience we always strive to provide. We'll make sure 'Rockin Rodney' gets the recognition he deserves! Enjoy your new Crosstrek and welcome to the Darrell Waltrip Subaru family!