Reviews
May 5, 2026 Subaru Crosstrek Limited Hybrid: We recently bought a 2026 Crosstrek from Rodney at Daryl Waltrip Subaru in Franklin, TN. We started looking for a sub-compact SUV 3 months ago and Rodney showed us the Crosstrek and explained all the features and took us for a test drive. We told him we would research Toyota, Honda, and Mazda and get back to him in a few months once we had time to research and not make a rushed decision. Fast forward we ended up wanting the Crosstrek and called Rodney and he found the exact car I wanted, and we settled on a reasonable price. Working with Rodney was the best sales experience my husband and I have experienced. He was fun to work with and good at his job. Kudos to the dealership! Ask for Rockin Rodney.
May 5, 2026 Subaru Crosstrek Limited Hybrid: We recently bought a 2026 Crosstrek from Rodney at Daryl Waltrip Subaru in Franklin, TN. We started looking for a sub-compact SUV 3 months ago and Rodney showed us the Crosstrek and explained all the features and took us for a test drive. We told him we would research Toyota, Honda, and Mazda and get back to him in a few months once we had time to research and not make a rushed decision. Fast forward we ended up wanting the Crosstrek and called Rodney and he found the exact car I wanted, and we settled on a reasonable price. Working with Rodney was the best sales experience my husband and I have experienced. He was fun to work with and good at his job. Kudos to the dealership! Ask for Rockin Rodney.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Hunter and Mark for helping us find our new Forester especially Mark! You're kindness and you're professionalism with us help makes our decision go so much easier through out the whole process. We highly recommend everyone who's looking to purchase a new vehicle go see Mr.Mark at the Franklin location. He'll take good care of you!
Thank you, Hunter and Mark for helping us find our new Forester especially Mark! You're kindness and you're professionalism with us help makes our decision go so much easier through out the whole process. We highly recommend everyone who's looking to purchase a new vehicle go see Mr.Mark at the Franklin location. He'll take good care of you!
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- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Ting! Congratulations on your new Forester — what a great choice! We're so glad Hunter and Mark made the entire process smooth and stress-free, and it's wonderful to hear that Mark's kindness and professionalism stood out throughout your experience. Your recommendation truly means the world to us. We'd also love to know if there is anything we could have done to make your visit a perfect 5-star experience, as your feedback helps us continually improve. Please don't hesitate to reach out to us directly at Darrell Waltrip Subaru — we want to make sure every visit exceeds your expectations!
Good people and fantastic service! Go see Boomer and the rest of the team. I would recommend to all!
Good people and fantastic service! Go see Boomer and the rest of the team. I would recommend to all!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful feedback, John! Boomer and our entire team take great pride in delivering outstanding service from start to finish, and we're so glad that came through. We truly appreciate your recommendation!
I am so grateful for Dominic’s help in settling in a model and trim, and for Jason’s help in sealing the deal. I’m so happy with my new Crosstrek.
I am so grateful for Dominic’s help in settling in a model and trim, and for Jason’s help in sealing the deal. I’m so happy with my new Crosstrek.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sam, thank you for the kind words! We're so glad Dominic helped you find the perfect model and trim, and that Jason made closing the deal a smooth experience. That teamwork is exactly what we strive for. Enjoy every mile in your new Crosstrek, and welcome to the Darrell Waltrip Subaru family!
Great used car for a good price. Appreciate the team making it happen for my daughter.
Great used car for a good price. Appreciate the team making it happen for my daughter.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, V Nelson! We're so glad we could make it happen for your daughter. Enjoy the new ride!
Just bought a new Outback from Waltrip. Their team worked hard to get me the deal I needed. Boomer was very knowledgeable and fun to work with . I would buy from these guys again.
Just bought a new Outback from Waltrip. Their team worked hard to get me the deal I needed. Boomer was very knowledgeable and fun to work with . I would buy from these guys again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, we are so pleased you enjoyed your visit to Darrell Waltrip Subaru! We love that Boomer took excellent care of you on your visit and we thank you for the kind words and recommendation. Have a great day!
Our recent purchase of a Subaru was one of the simplest and easy we have ever experienced. Our Salesperson - Dani Johnson - was kind, prepared, knowledgeable, personable and professional. I would highly recommend her and DW Subaru.
Our recent purchase of a Subaru was one of the simplest and easy we have ever experienced. Our Salesperson - Dani Johnson - was kind, prepared, knowledgeable, personable and professional. I would highly recommend her and DW Subaru.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dcanthony, we are so pleased you enjoyed your visit to Darrell Waltrip Subaru! We love that you had such a great experience with Dani and she made your purchase experience so simple and easy! Enjoy your new Subaru and have a lovely day!
Rob is just the best. He takes great care of my car and make sure it’s running in tiptop shape
Rob is just the best. He takes great care of my car and make sure it’s running in tiptop shape
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Krystal, we're glad you had such a wonderful experience with Rob and the team and that Rob always makes sure you and your car are well taken care of. We love to hear that and thank you for this review. Have a wonderful day!
This is the third vehicle I have bought from Darrell Waltrip Subaru, and I could not be happier with the whole process start to finish. Calling ahead prior to arrival on the lease of a new car saved a ton of time. I was in an out of the dealership in 90 minutes, as promised by Robert, with the agreed upon cost. They are my go-to car dealer in Middle Tennessee.
This is the third vehicle I have bought from Darrell Waltrip Subaru, and I could not be happier with the whole process start to finish. Calling ahead prior to arrival on the lease of a new car saved a ton of time. I was in an out of the dealership in 90 minutes, as promised by Robert, with the agreed upon cost. They are my go-to car dealer in Middle Tennessee.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike E, we really appreciate your feedback! We love that you have been in three times with us to purchase and that this most recent experience with Robert was a great one. Buying a vehicle can be time consuming and stressful so we try our best to alleviate that as best as we can! We thank you for the kind words and look forward to seeing you in the future! Have a great day!
I have always brought my Subarus here for service. Their service department is very trustworthy and efficient. Marwan is always great!
I have always brought my Subarus here for service. Their service department is very trustworthy and efficient. Marwan is always great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tyler L, thank you for taking the time to fill this review out on Marwan and the team and we love that you feel the team is trustworthy and efficient. Those are two things we strive for with all of our guests. Have a wonderful rest of your week!