Reviews
I would like to thank my uncle Clyde Maxwell for selling
I would like to thank my uncle Clyde Maxwell for selling my son Jordan Ragland a new 2023 Camaro he was very professional not just cuz he's my uncle but he know the car business! He was very professional very kind very polite very knowledgeable thanks again Uncle Clyde we really appreciate you! God Bless!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Bobby, we're happy you found our staff to be so supportive during your experience here at Ford of Franklin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Me and my wife was very welcome when we arrived at the
Me and my wife was very welcome when we arrived at the dealership. Micheal Cheatham Our salesman was very helpful in getting the truck we wanted and took time with us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear of your experience with us here at Ford of Franklin. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Have a wonderful experience buying my vehicle there.
Have a wonderful experience buying my vehicle there. Very easy and fast. The managers and salesman were very helpful and answered all my questions. Definitely recommend ford Lincoln if Franklin.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Hayden, thank you for your positive review. We're glad to hear that you found our team here at Ford of Franklin so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
I just bought a Ford Bronco Sport from Jeff Dawson at
I just bought a Ford Bronco Sport from Jeff Dawson at Ford of Franklin! I love it! I had scheduled to test drive a used Ford Bronco Sport, however when I got to the dealership, I asked if I could test drive a 2024 model instead. He was very helpful in agreeing to do it without hesitation. In past experiences with car dealerships, I have felt pushed into buying, however Jeff didn't make me feel this way at all. He went with the flow, and I greatly appreciated him not making me feel like a number. I also love Ford of Franklin because they offer Lifetime Powertrain Warranties on all New vehicles. Some used vehicles also have the Lifetime Powertrain warranty. Jeff was very professional and helpful during my visit with him. I would highly recommend him for your next vehicle purchase! Thank you Jeff for all of your help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Franklin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Found car on internet and called and talked with Jordan
Found car on internet and called and talked with Jordan and told him I was interested in the Ford Explorer Hybrid. I told him I was waiting on some money from stock I sold and should get next week. He said would call next week and would not bug me which he didn’t. My wife and me went a couple days later but Jordan wasn’t there so Clyde showed us the car and worked up figures. Didn’t have to sign anything. Money came next week so Jordan and Clyde both met with us. Purchased car. Never had a better experience in purchasing a car. Never felt pressured! Jordan showed us how everything works. The next day got a special delivery of cookies and a yeti like drinking cup for thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford of Franklin for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
You all are top notch!
This was the best buying experience I have ever had so don’t need to change anything! I have purchased over a dozen new cars in my life
Good things
Initially I do not feel we had the best experience. It took really long to get the ball rolling once we decided on a vehicle. I can say that even though I felt it took long that we still had a very good experience. I was constantly being made sure I didn’t need anything while I waited and felt valued.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kara, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Top notch salesperson Brandon. As well as the entire...
Top notch salesperson Brandon. As well as the entire dealership folks. We had a great experience, no pressure. Satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great truck buying experience
They made the purchase process very easy. I felt I was treated fairly and professionally. Sales and financing made it a one stop shop. A) in all, it was a very satisfying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there Mike, thank you for your great comments about our team! We're glad you enjoyed your truck buying experience, and we hope to see you again soon. Take care!
GOOD SERVICE
GOOD SERVICE AND SALES I RECOMMEND THIS DEALERSHIP ASK FOR CLYDE MAXWELL I PLAN TO PURCHASE MY NEXT CAR FROM CLYDE AND HAVE LINCOLN FORD SERVICE IT!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at Ford Lincoln of Franklin. If you have any further questions, please don't hesitate to reach out. Take care.
Excellent
Great people and great service. More than satisfied. Down to earth people and friendly atmosphere. This world definitely needs more people like Clyde Maxwell. He went above and beyond to make sure we were happy and satisfied. This man deserves a raise lol
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shannon, your satisfaction is our top priority! We're glad to hear Clyde delivered such a great experience. If there's anything further we can do for you, we are happy to help!