Reviews
He was great to work with and answered every question I had! I am so grateful he was the one to help me. He was so pleasant and knowledgeable. I would recommend Toyota solely based on how great awesome his service was!
He was great to work with and answered every question I had! I am so grateful he was the one to help me. He was so pleasant and knowledgeable. I would recommend Toyota solely based on how great awesome his service was!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Murfreesboro. If you have any further questions, please give us a call. We're always happy to help!
Overall, I’m pleased with the dealership, but we had an oil change on our Lexus, where the service department carelessly left off multiple bolts on the bottom of the vehicle.
Overall, I’m pleased with the dealership, but we had an oil change on our Lexus, where the service department carelessly left off multiple bolts on the bottom of the vehicle.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
Hello Charles, thank you for bringing this to our attention. We're very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 278-9715 to share more details about your visit so we can make things right.
Diego. Our sales representative was thorough, courteous, snd knowledgeable. He worked diligently to earn our confidence and our business. I am pleased with my new Camry hybrid.
Diego. Our sales representative was thorough, courteous, snd knowledgeable. He worked diligently to earn our confidence and our business. I am pleased with my new Camry hybrid.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Linda, thank you for your positive review. We're glad to hear that you found our team here at Toyota of Murfreesboro so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!
Excellent service and responsive with questions. Staff were helpful and gave me information regarding upcoming service needs. Very helpful. I would recommend friends and family come here.
Excellent service and responsive with questions. Staff were helpful and gave me information regarding upcoming service needs. Very helpful. I would recommend friends and family come here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Melissa, we're glad to hear our staff took such great care of you! Here at Toyota of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
I brought my 2020 Toyota?Highlander car in for my maintenance for oil change and the 60k miles maintenances.. I asked for them to check this whining sound. It was making since it was being serviced and still under warranty.. I was charged a diagnostic fee which I?m aware of and was planning to spend approx $1400 fro all the requirement as I stated the last time I was there. I would doit in June. The Warranty company and Toyota had to get an adjuster that? was non bias to look at the transmission. . During this entire process my service guy Cole went above and beyond and made sure everyday he followed up with the Warranty Company and updated me too with there technicians. He informed me concerning my warranty and clarified any misunderstandings that happened before. I?m please to say they paid for the $12,400.00 transmission and Cole made sure everything was done thoroughly and it has been a nightmare but having someone help you through it all made my life a little easier since I have a serious health conditions and constantly checking up and his knowledge was an expertise in my book. You don?t get that kind of service like that as much anymore . Thank you Cole for being compassionate, listening and talked me through my frustrations. You will be very successful with your job. I hope others take note of your skill sets and it doesn?t go unnoticed! Thank you!
I brought my 2020 Toyota?Highlander car in for my maintenance for oil change and the 60k miles maintenances.. I asked for them to check this whining sound. It was making since it was being serviced and still under warranty.. I was charged a diagnostic fee which I?m aware of and was planning to spend approx $1400 fro all the requirement as I stated the last time I was there. I would doit in June. The Warranty company and Toyota had to get an adjuster that? was non bias to look at the transmission. . During this entire process my service guy Cole went above and beyond and made sure everyday he followed up with the Warranty Company and updated me too with there technicians. He informed me concerning my warranty and clarified any misunderstandings that happened before. I?m please to say they paid for the $12,400.00 transmission and Cole made sure everything was done thoroughly and it has been a nightmare but having someone help you through it all made my life a little easier since I have a serious health conditions and constantly checking up and his knowledge was an expertise in my book. You don?t get that kind of service like that as much anymore . Thank you Cole for being compassionate, listening and talked me through my frustrations. You will be very successful with your job. I hope others take note of your skill sets and it doesn?t go unnoticed! Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Kellie, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
It was a pleasure meeting you, Quinten! Thank you for your kindness, professionalism, and excellent service. If you’re shopping for a Toyota in Murfreesboro, TN, I highly recommend working with Quinten!
It was a pleasure meeting you, Quinten! Thank you for your kindness, professionalism, and excellent service. If you’re shopping for a Toyota in Murfreesboro, TN, I highly recommend working with Quinten!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
Tosh was great to work with! No overbearing, pushy sales tactics. Provided help in comparing vehicles and was really patient during the selection/decision process. Really a super nice, laid back guy. I would definitely recommend seeking out Tosh for help with a vehicle.
Tosh was great to work with! No overbearing, pushy sales tactics. Provided help in comparing vehicles and was really patient during the selection/decision process. Really a super nice, laid back guy. I would definitely recommend seeking out Tosh for help with a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I enjoy buying from Johnathan, mainly because I’m a pain in the rear and he has the patience that it takes to deal with me, it takes a long time for me to pull the trigger! I have to get all of my ducks in a row and then my wife has to agree with everything, so it’s not easy to deal with me. He comes in when I need him to for logistics ( I live 160 miles away) if I need a answer to anything, if he doesn’t know it then he finds it, and like I said, I’m a pain in the rear, so I have some stupid questions that are out of the norm
I enjoy buying from Johnathan, mainly because I’m a pain in the rear and he has the patience that it takes to deal with me, it takes a long time for me to pull the trigger! I have to get all of my ducks in a row and then my wife has to agree with everything, so it’s not easy to deal with me. He comes in when I need him to for logistics ( I live 160 miles away) if I need a answer to anything, if he doesn’t know it then he finds it, and like I said, I’m a pain in the rear, so I have some stupid questions that are out of the norm
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Murfreesboro. Please let us know if there is anything else we can do for you; we are more than happy to help!
Jonathan DeBerry was very informative in answering all my questions. He was very transparent and I felt no pressure at all from him to buy my Tacoma. He let me know that I could call him any time if I had questions after my purchase. Jonathan’s priority is customer satisfaction.
Jonathan DeBerry was very informative in answering all my questions. He was very transparent and I felt no pressure at all from him to buy my Tacoma. He let me know that I could call him any time if I had questions after my purchase. Jonathan’s priority is customer satisfaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Another Toyota prescribed maintenance complete and another super positive experience. Paul Smith handled my appointment as always, and it was conducted with the complete professionalism I've come to expect with TOM. The service department as a whole is excellent, but Paul is the reason I keep coming back. I drive a 2015 vehicle and its always treated like and is maintained like new. Thanks for making it tolerable Paul!
Another Toyota prescribed maintenance complete and another super positive experience. Paul Smith handled my appointment as always, and it was conducted with the complete professionalism I've come to expect with TOM. The service department as a whole is excellent, but Paul is the reason I keep coming back. I drive a 2015 vehicle and its always treated like and is maintained like new. Thanks for making it tolerable Paul!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are pleased to hear of your experience with us here at Toyota of Murfreesboro. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.