Reviews
Quick service plan ahead and drop it off get a call and
Quick service plan ahead and drop it off get a call and your done There service team is second to none for both my 3 personal vehicles and my company truck
Quick service plan ahead and drop it off get a call and
Quick service plan ahead and drop it off get a call and your done There service team is second to none for both my 3 personal vehicles and my company truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello James, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nice to work with not to pushy very knowledgeable And
Nice to work with not to pushy very knowledgeable And Made sure vehicle was clean and made sure I was satisfied before I left the dealership
Nice to work with not to pushy very knowledgeable And
Nice to work with not to pushy very knowledgeable And Made sure vehicle was clean and made sure I was satisfied before I left the dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jesse, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
It was a smooth and easy process.
It was a smooth and easy process. I highly recommend. Zach was a ten plus. If you?re in the market for a vehicle this is the place to go. I had been shopping at a few other places and the customer service was terrible.
It was a smooth and easy process.
It was a smooth and easy process. I highly recommend. Zach was a ten plus. If you?re in the market for a vehicle this is the place to go. I had been shopping at a few other places and the customer service was terrible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The wait was a little long.
The wait was a little long. Brought my vehicle In at 8:00 my car wasn?t ready until 10:15 AM. But I think Jay did the best he could to accommodate me
The wait was a little long.
The wait was a little long. Brought my vehicle In at 8:00 my car wasn?t ready until 10:15 AM. But I think Jay did the best he could to accommodate me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shaq, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 713-1436 to share more details about your visit so we can make things right.
The work took a long and cost was very high.
The work took a long and cost was very high. The cost to replace a light bulb was over $500 . Right afterwards the check engine light came back on.
The work took a long and cost was very high.
The work took a long and cost was very high. The cost to replace a light bulb was over $500 . Right afterwards the check engine light came back on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Joe, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 713-1436 to share more details about your visit so we can make things right.
My service advisor Tanner has been taking care of me and
My service advisor Tanner has been taking care of me and my vehicles for years. I can always count on him to get me in and out in a timely fashion and all services completed.
My service advisor Tanner has been taking care of me and
My service advisor Tanner has been taking care of me and my vehicles for years. I can always count on him to get me in and out in a timely fashion and all services completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joseph, we are pleased to hear of your experience with us here at Ford of Murfreesboro. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Parker was great help.
Parker was great help. Gave me a good price for mine and a good price for theirs. Pretty happy in general. Good deal for both parties.
Parker was great help.
Parker was great help. Gave me a good price for mine and a good price for theirs. Pretty happy in general. Good deal for both parties.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Landon, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The pickup process for repairs is amazing.
The pickup process for repairs is amazing. Just something to add to customer service, especially if we bring it back to the dealership is to at minimum at least wash the vehicle when you return it. Just a suggestion to keep customers coming back to you.
The pickup process for repairs is amazing.
The pickup process for repairs is amazing. Just something to add to customer service, especially if we bring it back to the dealership is to at minimum at least wash the vehicle when you return it. Just a suggestion to keep customers coming back to you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Seth, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Tanner took real good care of my vehicle with my request
Tanner took real good care of my vehicle with my request for an oil change etc. He told me that it would take a little bit over an hour and sure enough, it took about an hour and 10 minutes.
Tanner took real good care of my vehicle with my request
Tanner took real good care of my vehicle with my request for an oil change etc. He told me that it would take a little bit over an hour and sure enough, it took about an hour and 10 minutes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Great service manager Recall was fixed and SUV was ready
Great service manager Recall was fixed and SUV was ready to go in no time. Waiting area is comfortable and coffee was a real pluse.
Great service manager Recall was fixed and SUV was ready
Great service manager Recall was fixed and SUV was ready to go in no time. Waiting area is comfortable and coffee was a real pluse.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy we could provide you with a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!