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Two Rivers Ford

(1,057 reviews)
Visit Two Rivers Ford
Sales hours: 7:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 7:00am–7:00pm 7:00am–6:00pm
Tuesday 7:00am–7:00pm 7:00am–6:00pm
Wednesday 7:00am–7:00pm 7:00am–6:00pm
Thursday 7:00am–7:00pm 7:00am–6:00pm
Friday 7:00am–7:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 531-8834 (877) 531-8834
Used (855) 819-8214 (855) 819-8214
Service (615) 541-4761 (615) 541-4761

Reviews

(1,057 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Two Rivers Ford from DealerRater.

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Best experience I have ever had buying a mustang,

Best experience I have ever had buying a mustang, everything was explained thoroughly. Thank you, Tom Phillips.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Now that is a dream car! Thanks for the kind words about Tom and our team. Welcome to the family!

The Two Rivers Ford team does it again.

The Two Rivers Ford team does it again. I want to thank Tom Phillips and the team for there hard work and getting me the best deal.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review. We will always work hard for our valued customers. We appreciate you so much!

Tom, our salesperson, was exceptionally helpful and

Tom, our salesperson, was exceptionally helpful and informative about the F-150 Platinum. He streamlined the car-buying process, making it straightforward and transparent. We were also impressed with the professionalism of the other members of the Two Rivers Ford team we interacted with.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so very grateful for the kind words about Tom and our team, especially your mention of our straightforwad and transparent policy. That's exactly how we do business, every single time. We are honored to welcome you to the Two Rivers Ford family!

I have bought 7 cars from Two Rivers Ford and each time

I have bought 7 cars from Two Rivers Ford and each time they have been very nice and helpful.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

What can we say. You are such a huge part of the Two Rivers Family and we appreciate you so much! It has been a pleasure to service you over the years. :)

I recently purchased a vehicle from Two Rivers Ford, and

I recently purchased a vehicle from Two Rivers Ford, and the entire experience exceeded my expectations. From start to finish, the process was seamless, efficient, and completely stress free. A huge thank you goes to Tom Phillips. Tom was attentive, kind, knowledgeable, and genuinely helpful throughout the entire process. He took the time to understand exactly what we were looking for and even had the exact vehicle brought in with the precise trim level and specifications we requested. That level of customer service is hard to find. There was never any pressure, just honest communication, professionalism, and a genuine desire to make sure we left happy. We were in and out quickly, and everything was handled smoothly from beginning to end. If you're in the market for a vehicle, I highly recommend visiting Two Rivers Ford and asking for Tom Phillips. He made what is often a stressful experience an enjoyable one, and I would not hesitate to buy another vehicle from him in the future.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! This is how we do business! We treat everyone like family and we respect people's time and budgets. Your review telling us we hit the mark, makes us so happy. Congrats on your new ride and welcome to the family!

Tom was great in helping me decide on a truck.

Tom was great in helping me decide on a truck. Not high pressure just great service!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great to hear! Thank you so much for your business and welcome to the Two Rivers Ford family!

Great people to work with.

Great people to work with. Tommy knew all about the truck and he answered every question we had. I would recommend any one looking for a vehicle to be sure to check them out.

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4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback about Tom and our team!

I’ve bought multiple trucks at Two Rivers Ford.

I’ve bought multiple trucks at Two Rivers Ford. It’s the only dealership I do business with Tom Phillips did a great job and Jaye Syling always is extremely professional great place to do business very trustworthy.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your loyalty over the years and for being such a big part of the Two Rivers Ford family. Your kind words mean the world to us!

I bought a new 2026 F-150 from Frank Snipes at Two Rivers

I bought a new 2026 F-150 from Frank Snipes at Two Rivers Ford a week ago and could not be more pleased or impressed. My three previous Fords were all serviced religiously there but this was the first purchased at Two Rivers Ford. The buying experience was outstanding with no pressure tactics or unnecessary back and forth, and Frank was pure class throughout the entire process. If you are in the market for a new Ford vehicle, it's in your best interest to see Mr Snipes at Two Rivers Ford!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jacob, our sales person was very helpful and informative

Jacob, our sales person was very helpful and informative regarding the Bronco. He made the car buying process easy and open. We were also pleased with other members of the Two Rivers Ford team we interacted with.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great to hear! Thanks for the kind words. We appreciate you so much!