Reviews
Great service and honesty
Great, gregg was in he best salesman we could have ask for .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Care
Roger Thompson was are salesman and he was really nice he knew exactly how we felt being in a ford we were tried of haven to deal with rude customer services @ ford they were rude and they lied so my boyfriend and i threw are hands up and went to Toyota Of Cleveland too see if we could trade are 2014 ford fiesta in (car was only 1 yr old) great shape .. and Roger was great he was really nice and respectful and was helpful and he showed us around the place .. and he got us in a 2015 Toyota Corolla the boyfriend and I are Much happier & we HIGHLY recommend Toyota Of Cleveland NO MORE FORDS!!!!!!!!!!!!!!!!!!! Thanks again Roger Thompson
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No games or gimmicks
Very impressed with their overall professional service. Understood our need and did not try to sell us on another vehicle. The salesman had the vehicle gassed up awaiting our arrival for the test drive. All employees were friendly and courteous. Our friends highly recommended this dealerships after discussing the bad experience with two Knoxville dealerships, Toyota and Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Phenomenal experience
Your service advisor, Dutch, is top notched!! Very friendly and helpful. .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Job well done
I got a great deal on my Prius and the trade offered on my vehicle was fair. I will come back for our next Prius!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service and advice. Work completed in timely manne
Sean was helpful with info that helped us to make the best choice for our money. He worked with us to schedule and complete our work in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
Tyler came out as soon as I began looking at Prius cars, he asked if I needed help! From the beginning he was polite, helpful, patient and willing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great salesman
Gregg was the best saleman we have ever had ,helpful picking out the right making motel for our needs. We feel like Gregg was truthful and honest for us, and we recomend him for other famlies.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GOOD EXPERIENCE
Roger Thompson was the Salesperson who helped us purchase a Toyota Avalon. Our purchase experience was very nice and he worked patiently to make the purchase successful. Also, I want to thank Anthony in the Service Dept. too because I have always called him with questions and appointments to get my cars serviced when we are down that way. We thank him and others who worked thru all the details with us. Yes, we will recommend others to you dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Much Pleased
Just like the service department, sales and financial very good and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
