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Economy Honda Superstore

(1,184 reviews)
Visit Economy Honda Superstore
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2013 state dealer award
View 5 awards
2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 411-5040 (877) 411-5040
Used (866) 309-9266 (866) 309-9266
Service (866) 310-1552 (866) 310-1552

Reviews

(1,184 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Economy Honda Superstore from DealerRater.

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Economy Honda

I drove from Knoxville for a specific car. I was extremely disappointed in the whole experience. I recieved poor service and the car was in terrible shape even after the "safety test."

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi rsliger3, my name is Charles Neff, eSales Manager. I apologize that your expectations were not met. Usually our Customer Service is exceptional so please call me at 423-591-6121 or e-mail me at charles.neff@economyhonda.com so I can better understand your concerns. Thank you for reaching out to us and I hope to hear from you!

Economy Honda...the best place to buy a CRV

I just traded in my lease CRV at Economy Honda after calling and being treated so very caring by Amanda in finance...she took all my info and called me back several times, arranging for me to meet with the general manager, Corey, He could not have been more helpful and gave me to his top salesman...Sal who was the very best...All happened in about 4 days...and I was given the best price with top service. I am blessed with a new CRV...just what I wanted at a non beatable price I could afford....this is the 5th car I have purchased as a single woman, and this was the best experience I have had...thank you Economy Honda, Amanda, Corey, and Sal.....This was an answer to prayer. Praise the Lord...Carol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2012 CRV

Beat everybodys price, gave me $500 more for my trade-in. Sales team and internet operator worked together as a team, well trained no pressure, answered all questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership

Economy Honda was by far the best experience I have ever had with a dealership. I never felt pressure to do anything that made me uncomfortable and becuase of that I ended up buying a new Honda Accord from them. The sales staff was awesome and all of the other employees were extremely friendly. I will definitely visit them again when I look for another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Economy Honda Review

We had a great experience at Economy Honda with Shannon and Paul. They were very informative and patient, but not at all "pushy". The inventory at Economy Honda was also extensive, so it allowed us to see several different types and styles of vehicles without running all over town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience

Good experience purchasing our used '05 Honda Pilot. After having a baby we knew we needed something bigger to fit our needs so after shopping around we ended up at Economy Honda. The process was fairly quick and easy and we have been happy with our decision. The staff were friendly and helpful without being pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Repeat customer

I purchased my last 2 vehicles from this store because they have great prices and financing rates and they don't make you wait around to "negotiate" all day... you just get a good price and you are out the door. I get my oil changed here too, and have been doing so for the past 5 years because they are thorough and quick. You won't be disappointed if you choose Economy Honda Superstore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2002 CRV

After much research we chose to go with a Honda CRV bc they are well made and long lasting vehicles. We purchased an older one but with the extended warranty. Not three days later the check engine light came on and that scared me to death thinking we made a huge mistake:( Economy Honda fixed the car at no cost to us and assured me they would take care of us! So far it's been a GREAT vehicle and my husband loves it!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Another Terrific Buying Experience

Thanks to Economy Honda for your exceptional assistance in the car buying process. We jut bought our third car from Economy, and would really never look anywhere else. Great assistance, from the sales team to the finance/paperwork team, and everyone in-between. You take good care of my family, and for that I thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You so much for your loyalty to Economy Honda! Please let us know if you need any help in the future.

Super

I bought my 2007 Honda Pilot new from Economy Honda Superstore. I have not had the first problem with my vehicle. I have only had regular maintenance performed, and only at Economy Honda Superstore. From the sales process to my service visits, I have always been treated like a long lost friend. Everyone in the dealership is always so very nice and friendly. I have been very pleased with my experiences at Economy Honda, and would recommend this dealership to everyone wishing to purchase a vehicle - new or used. They don't call them the "Superstore" for nuthin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sandra, We appreciate your business! Have a great week.