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West Chevrolet

(283 reviews)
Visit West Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (865) 856-1038 (865) 856-1038
Used (865) 238-5810 (865) 238-5810
Service (865) 856-1263 (865) 856-1263

Reviews

(283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Chevrolet from DealerRater.

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Great customer service!

Easy transaction. Dave was great to work with. All paperwork ready to go when we arrived. West Chevrolet was a long ways from Arizona but certainly worth the trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John and Brenda Mason

Great service. With very polite and helpful people .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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got what I hope will be a great car!!

It sure is pretty! What can I say about a car I just bought? Ask me again in twelve months or so after have driven it for a while.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful service experience!

This is the best service department in the area! They work hard to please the customer. They really want to have the best service department in the area!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

West Chevrolet great service

Fast, efficient, friendly, professional service I am too busy to worry about long lengthy comments

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding West Chevrolet

Great people!!!!! From sales to financial to service,the buying experience was outstanding!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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West Chevrolet

This dealership took the time to explain everything to me so I would understand.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always receive quick and thorough service.

I always have a positive experience when having service performed at West Chevrolet, although I find Chevrolet brand very reliable. West's service department is always thorough and efficient and I am very satisfied with my relationship with West Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Engine light came on... : (

The service team was able to get me in at the last second when my engine light came on, while there we noticed that I was due an oil change and a tire rotation. They were able to perform all the task in a timely manner and even offered me a shuttle for convenience. (My crazy friend Nancy came to rescue me - she is a nut!) Whenever I come in to the service area, I'm greeted with a smiling face and attentiveness. (The service area is very clean and appears to be managed very well.) ; ) Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My new truck purchase

Travis Lawson was my salesman and he was absolutely Fantastic. He went above and beyond to help in every way he could. Lisa in the business office was also Great .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.