Reviews
Pleasant experience
I take my Toyota to Toyota of Knoxville for all service needs. Most recently, I got new tires and an alignment. The work was performed in a timely manner, and everything needed was done. Pleasant service staff, easy to make appointments and no issues in any visits.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service department
I switched over to these guys after using another dealership for service on my Tundra. I couldn’t be happier with the way I’m treated or the service that’s always performed to perfection on my vehicle. I have to drive a little farther to get to Toyota Knoxville but I assure you it’s always been well worth it.
Perfect!!
Lauren was absolutely amazing to work with! I was there for a simple oil change and she took great care of me! Explained everything I needed to know and answered all my questions!! Highly recommend Lauren & will continue to go back to her!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toyota Care Stop
I received the free oil change for new cars. Oil change service was quick and with a complimentary car wash! Got a text message when the work was complete. Great job TOK!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
came in for tire rotation and fluid check Happy with service
Toyota of Knoxville has all way did good service and straight forward Lauren was very professional she reviewed all work done were the tire wear was plus were the brake pad wear was and top off all the fluids Good service Thanks Todd
Great customer service
Went above and beyond to provide great customer service. Follow up by both George Mosier and Jim Glenn to make sure I was satisfied with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil Change
Came in for oil change and was promptly met by the service person. He took my information and said the car would be ready in less than 90 minutes. It was ready and I was out the door in just a little over an hour. Good service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellant Service!!!
Jon was super helpful and professional! He reviewed all the details of the recall on my Prius and gave me an accurate time frame for the work to be completed. Great communication, great service. Thank you Toyota of Knoxville!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Barry Amole was awesome
Barry took great care of me. I was so impressed with his professionalism! He was incredibly friendly and was informative of what was going on with my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional service
The service department was very thorough and prompt. My daughters vehicle was taken care of in a timely matter. The representative that help in my service was very polite and knowledgeable. Very pleased with the service that we receive. We have 3 toyota vehicles and they service all of them. Would recommend them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
