Reviews
Excellent service from Angela
I had a battery issue with a service engine light on and Angela handled all my issues showing a lot of professional and personal concern. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and buying experience. It was a pleasure...
Great service and buying experience. It was a pleasure working with Antonio over the past couple of months while making my decision on my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding service for waiting customers. Mr. Ayers saw...
Outstanding service for waiting customers. Mr. Ayers saw that I had been waiting for a couple of hours and, even though I was not complaining at all, he offered to provide a loaner vehicle and to deliver my car to me when service was complete. Randy Walker was great too. Top notch service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service in the entire dealership....
Excellent customer service in the entire dealership. Everyone was helpful and very friendly. Randy was absolutely awesome! He was prompt, kept me informed and was so helpful during the entire process. Great people!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
She was very informative and helpful about the work...
She was very informative and helpful about the work being. She check with me to update me on what the status of my car was at.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil. Change
Very honest and dependable service I would definitely visit again. They got us in and out in a very timely manner, just like he said he would.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James and jerry were very helpful and friendly.. They...
James and jerry were very helpful and friendly.. They took car of what my car needed, thanks for working with me. It’s alway a pleasure at Infiniti
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service
Angela was excellent and took care of everything I needed for my routine maintenance. I work difficult hours to be able to get by the dealership so she came and picked my car up at work and brought it back to me. Very professional and courteous service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
OIL CHANGE AND PREVENTIVE MAINTENANCE
DID NOT EXPECT ALL OF THIS TO TAKE PLACE WHILE ONLY GETTING AN OIL CHANGE - AWESOME SERVICE- I WILL RETURN HERE FROM NOW ON FOR OIL CHANGE SERVICE
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience at Herrin-Gear, service department was an...
My experience at Herrin-Gear, service department was an excellent one. Ms. Angela Blakeney did an excellent job explaining everything. Mr. Walker also did a good job in making me feel welcomed and comfortable. Thanks for my wonderful, first experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair