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Herrin-Gear INFINITI

(1,106 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (601) 228-8194 (601) 228-8194
Used (601) 228-8459 (601) 228-8459
Service (601) 228-8604 (601) 228-8604

Reviews

(1,106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service from Angela

I had a battery issue with a service engine light on and Angela handled all my issues showing a lot of professional and personal concern. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service and buying experience. It was a pleasure...

Great service and buying experience. It was a pleasure working with Antonio over the past couple of months while making my decision on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding service for waiting customers. Mr. Ayers saw...

Outstanding service for waiting customers. Mr. Ayers saw that I had been waiting for a couple of hours and, even though I was not complaining at all, he offered to provide a loaner vehicle and to deliver my car to me when service was complete. Randy Walker was great too. Top notch service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service in the entire dealership....

Excellent customer service in the entire dealership. Everyone was helpful and very friendly. Randy was absolutely awesome! He was prompt, kept me informed and was so helpful during the entire process. Great people!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

She was very informative and helpful about the work...

She was very informative and helpful about the work being. She check with me to update me on what the status of my car was at.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil. Change

Very honest and dependable service I would definitely visit again. They got us in and out in a very timely manner, just like he said he would.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

James and jerry were very helpful and friendly.. They...

James and jerry were very helpful and friendly.. They took car of what my car needed, thanks for working with me. It’s alway a pleasure at Infiniti

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service

Angela was excellent and took care of everything I needed for my routine maintenance. I work difficult hours to be able to get by the dealership so she came and picked my car up at work and brought it back to me. Very professional and courteous service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

OIL CHANGE AND PREVENTIVE MAINTENANCE

DID NOT EXPECT ALL OF THIS TO TAKE PLACE WHILE ONLY GETTING AN OIL CHANGE - AWESOME SERVICE- I WILL RETURN HERE FROM NOW ON FOR OIL CHANGE SERVICE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience at Herrin-Gear, service department was an...

My experience at Herrin-Gear, service department was an excellent one. Ms. Angela Blakeney did an excellent job explaining everything. Mr. Walker also did a good job in making me feel welcomed and comfortable. Thanks for my wonderful, first experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.