Reviews
We could not have been more pleased with our experience
We could not have been more pleased with our experience and highly recommend this dealer
We could not have been more pleased with our experience
We could not have been more pleased with our experience and highly recommend this dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Up to this point I would say this dealership is one of
Up to this point I would say this dealership is one of the best I have ever dealt with Salesman ( Malik) was straight up and a pleasure to deal with. He delivered the car right to my front door. I look forward to checking out Astro’s service department! Happy New Year!
Up to this point I would say this dealership is one of
Up to this point I would say this dealership is one of the best I have ever dealt with Salesman ( Malik) was straight up and a pleasure to deal with. He delivered the car right to my front door. I look forward to checking out Astro’s service department! Happy New Year!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Started talking to the dealer on Monday about pricing, by
Started talking to the dealer on Monday about pricing, by Tuesday we determined we couldn’t reach a deal. Wednesday another salesman at the dealership reached out to me saying it was possible, if I would just come in. Take vacation leave work only to be shown the original price and told they could sell it for more at the auction. Wouldn’t recommend Astro Ford to anyone. Don’t waste your time like I did.
Started talking to the dealer on Monday about pricing, by
Started talking to the dealer on Monday about pricing, by Tuesday we determined we couldn’t reach a deal. Wednesday another salesman at the dealership reached out to me saying it was possible, if I would just come in. Take vacation leave work only to be shown the original price and told they could sell it for more at the auction. Wouldn’t recommend Astro Ford to anyone. Don’t waste your time like I did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I've bought two trucks within 1 year, part of it thanks
I've bought two trucks within 1 year, part of it thanks to the great staff they have, in particular, Malik who is always top notch. Very professional and attentive. They also have such a great variety of cars, always carrying "unique" models (not available on other nearby Ford dealers) I will definitely continue doing business with them in the future.
I've bought two trucks within 1 year, part of it thanks
I've bought two trucks within 1 year, part of it thanks to the great staff they have, in particular, Malik who is always top notch. Very professional and attentive. They also have such a great variety of cars, always carrying "unique" models (not available on other nearby Ford dealers) I will definitely continue doing business with them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership has the WORST service department I have
This dealership has the WORST service department I have ever dealt with! They constantly lie to you about what is wrong with your vehicle and then Upsell you on All sorts of issues " They Found" wrong with your vehicle?? Finally they lie about when your vehicle will be ready to pick up and you have to constantly be on guard for a SCAM!!
This dealership has the WORST service department I have
This dealership has the WORST service department I have ever dealt with! They constantly lie to you about what is wrong with your vehicle and then Upsell you on All sorts of issues " They Found" wrong with your vehicle?? Finally they lie about when your vehicle will be ready to pick up and you have to constantly be on guard for a SCAM!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very friendly.
Very friendly. Worked with me to get my truck fixed as soon as part was available. Could not be happier.
Very friendly.
Very friendly. Worked with me to get my truck fixed as soon as part was available. Could not be happier.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steven, thanks for the rating and the kind words. We are proud of our team and the way they treat our customers!
Tito Soto was my salesman.
Tito Soto was my salesman. Alex was the sales manager both very professional and helpful had no delays. Everything went very smoothly. Would definitely recommend this dealership again.
Tito Soto was my salesman.
Tito Soto was my salesman. Alex was the sales manager both very professional and helpful had no delays. Everything went very smoothly. Would definitely recommend this dealership again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership went above and beyond to make the process
Dealership went above and beyond to make the process simple and painless, including delivering the vehicle to me 8hrs away. Supreme customer experience!
Dealership went above and beyond to make the process
Dealership went above and beyond to make the process simple and painless, including delivering the vehicle to me 8hrs away. Supreme customer experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would like to thank ASTRO Ford for helping me to a new
I would like to thank ASTRO Ford for helping me to a new car a 2014 cadillac if you need to talk to someone ask for Aaron
I would like to thank ASTRO Ford for helping me to a new
I would like to thank ASTRO Ford for helping me to a new car a 2014 cadillac if you need to talk to someone ask for Aaron
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mobile Service
Mobile service came to my house to repair a factory recall issue. They couldn’t fix it but talked me in to an oil and filter change. Charged $156! I’ll never use this service again.
Mobile Service
Mobile service came to my house to repair a factory recall issue. They couldn’t fix it but talked me in to an oil and filter change. Charged $156! I’ll never use this service again.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase