The salesman kept offering and taking back price offers. Essentially, he would make an offer and then take it back saying he could not change the original... asking price. Turned out to be a huge waste of time for me, and a waste of time for him, too. A never-ending circle of offering a deal and changing it back to the original price before we could agree on a fair deal.
Drove 3.5 hours & purchased a used 2013 Honda Fit listed on the Internet. Ravi, the Internet Sales Manager, was friendly and helpful, along with the rest... of the staff. I learned years ago to walk away if I can't get the deal I want/need and was prepared to do so. Thankfully, I didn't have to walk, but drove away in the exact make/model/color I had been shopping for. I love the car and highly recommend Carl Hogan Honda based on my experience.
Carl Hogan Honda provided me with the most satisfying car buying experience ever. And the service department is the icing on the cake! I feel like I have... "family" in the car business when I go to the dealership.
God, I miss this dealer. I left Mississippi a few years ago, and my two local dealers are truly awful. I never purchased a car from Carl Hogan, but had... two cars serviced there for the couple of years I lived in Starkville. On one occasion, the pulled the throttle body off of my '97 CR-V and scrubbed it with a toothbrush and brake cleaner. Most dealers would try to sell you an expensive (and not overly effective) "engine flush". They went old school. They let me take loaners back to Starkville twice while having larger repairs (tires and timing belt). That shocked me since I didn't even purchase car from them (few dealers give loaners at all anymore). Their pricing was very fair. In fact, they ended up having the best prices on tires for my Accord. I'm so distrustful of my local dealers, that I even called Drew in the service department to try to figure out if my dealer was being honest with me. He was careful not to throw the other dealer under the bus (which I understand), but he told me how the situation would be handled at his dealership. He was super helpful and polite as usual. I also contacted them to get my radio code. I had a dead battery, couldn't find my code, and my local dealer wanted $50 to look it up in the computer (I had already gotten the serial number of the back of the radio). I called carl Hogan, told them who I was and explained the situation and I had the code in about 10 seconds. Don't form a bad opinion based on their terrible commercials (maybe they are better now); they offer great customer service.
Me and my husband tired to buy a used car not once but twice and it was the same car and then they told me a price over the phone and we drove from Amory... to buy it but when we got there they wanted more and that's just not right we were going to pay for the car on the spot too!! Once again I'm very disappointed I really hope u can make it right with me so I can give u my business !!!
Monica, This is Jim the manager you spoke to by phone Saturday morning. I'm sorry we had a misunderstanding about the total out the door price. I thou...ght we were clear when I gave you the total amount financed after your down payment. I thought you understood the price was plus tax and fees,since I gave you the total financed after down payment. If no financing was needed it would be the amount you told me to put down plus the total I gave you. Sorry for any confusion. Please call me if I can help in the future.
My family has purchased it's last 18 vehicles from the same dealer. Deciding to purchase a Honda, I had to look elsewhere which led me to Carl Hogan Honda.... Ahhhhmaaaazed is all I can say!! Fabulous dealership!! Water, popcorn, everything was so clean and sparkly!! Everyone was so friendly and so eager to help! So many cars to look at...inventory was incredible!! Jim and Bronson worked hard to get me the very best price and they were upfront with me from the start. There was none of that back n forth malarkey which I had been dealing with for 3 days at a dealership in Tupelo. Same car, lower price, dealed and sealed in less than an hour!! Can't beat that! I've had my accord for 8 months now and I have to tell you, Drew and Spence have gone above and beyond anything I've ever experienced when getting a vehicle serviced. I've never been more satisfied and will definitely be back when I'm ready to purchase again!!
I purchased my first new car from Carl Hogan-Honda. The experience was an overall "10". Jim Parham, Ashley and the entire staff were great. I live in Batesville... and could have bought a car anywhere, but I chose Carl Hogan because of the great experience I had when I went to test drive the new Accord. I have told all of my family and friends about Carl Hogan -Honda and will continue to do future business with them.
Love my 2013 Honda Accord! Thanks for the great price and customer service. I will definitely be back! You guys rock! Thanks!
Highly recommended. They gave me the best price and have some of the best service u will ever see!
Carl Hogan Honda has great customer service and the staff there is awesome. Whenever I come to the dealership I'm greeted with a warm welcome. I usually... deal with the General Manager (Jim Parham). He answers all my questions, and he always give me a Fair deal. I highly recommend the Carl Hogan Honda to any and everyone that wants a quality honda at a great price.