Reviews
New Jeep Cherokee trailhawk!
Awesome experience! Will probably purchase our next vehicle here also! Thanks Kris, Cory and all other parties involved! So happy with our new Jeep trailhawk!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kris, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Easy buying experience
Bought a used 2016 Nissan Murano Hybrid from Chris Holly. He was very helpful and answered all my questions even though they're not a Nissan dealership. I did my research and knew what a fair price was for the vehicle and for my well-kept Toyota trade-in as well. They didn't low-ball my trade-in and gave me a fair offer (over 10% more than a local Toyota dealer was willing to give). There's always a lot of paperwork and it can be time-consuming, but the whole process went pretty quickly. Will look to buy from again. Thanks to everyone involved!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad you had such a positive buying experience! If you have any further questions, please give us a call. We're always happy to help!
Great Service
They are always professional and handle all issues with my truck with no problem at all. Scheduling appointments are easy and fast. Always have a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words about your experience here at Louisville Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it?s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you
Austin was my dealer . He was very helpful and professional. Made me feel completely comfortable and informed me of my options . Good business people !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Took my 2017 Ram in for service
My service advisor was very helpful. She made sure my Truck was done on time and done completely. And a part needed ordered she had it ordered and scheduled for next day repair. All dealers need prove like this
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It really means a lot to us that you took the time to write such a positive review about Louisville Chrysler Dodge Jeep Ram so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it?s gratifying when someone lets us know that we?re doing a good job.
Stop running my credit
I?m not understanding why they continue to run my credit every 2 weeks for the last 2 months!!! I DID NOT AUTHORIZE IT!!!! STOP RUNNING MY CREDIT!!!!!!!!
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Steve
Brought a new Jeep it had no oil in it was told it used it all at2k then it would die while driving this was after the oil change was told the bcm,PCM was bad put it in shop they have had it about a week I only had this thing for 3months
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Promise
My brother Recommended this place to me I was the second one he told to go there I was told he would receive a referral bonus of a $100. 3 months later nothing I made 4 trips to the place emailed over a lousy 100. I spent $60,000 there Dropping the Mike. On them
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Worse service ever
I had my truck towed to Louisville Chrysler Dodge Jeep Ram, after a vehicle theft, for insurance repairs. They took nearly five weeks to fix the ignition switch the thieves broke and they charged over $800. I never received a call that the repair was complete. Aaron was my contact person.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sales
Geart experience, Terrance Whitehead is a great salesman
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase