Bob Hook Chevrolet

Bill was really great working with me. He made me really comfortable in the process of me purchasing my Vehicle

My name John Mitchell had car repair in Sept 2021 happen again in Jan 2022 feel like they done half xxx job first time then they overcharge me again feel like I got rip off the first job lasted only four months

Bill Dabney has done it again! Thanks for everything you've done! He always make sure the customer is taken care of!

Very happy with our sales person, Mitchal Terry. Mitchal was very helpful with the purchase of our new Silverado We highly recommend Mitchal and Bob Hook Chevrolet.

I bought my first vehicle at Bob Hook in 1993. I was 18. The salesman was the reason I kept coming back through the years. Whether I purchased a vehicle, test drove, or referred, my experience was because of that trust that was established between myself and that person, not the dealership itself. I only dealt with him when I came to the dealership. My experience this time was very different, but only because my friend has retired and I didn't know anyone else there but when I came across a car on the internet for sale at Bob Hook , I didnt hesitate to call. I spoke with the friendly rep that told me to ask for Bill upon my arrival, a Bob Hook veteran salesman, I recalled seeing through the years when visited, offered a sense of familiarity. Of course he was friendly, laid back, helpful, and without the b.s. I never felt pressured nor haggled and we were able to work a deal. My credit is not so great, but they were able to get the financing that was reasonale for my financial terms. The sales, management, and finance team, and the dealer mechanic, all proved to be pretty freaking great. They went beyond the basic protocol of any dealership to assure that my requests were heard, addressed, and dealt with. I had an issue with the car itself, and I did not purchase any extended warranty, so they are under no obligation beyond the finalization of the sale, to fix problems that may arise. However, it had been 2 days and I just asked that they look at it to see what it was. They did and honestly, they fixed what appeared to be the issue. This is a circumstantial incident that I'm certainly grateful for BUT,it is not company policy, I am not promoting that any other situation would be obligated to act in the same nature, as this was a unique isolated incident. I am only sharing because they recognized my concern and acted on it accordingly. That shows INTEGRITY, honorability, and reputablity. I would definately recommend BOB HOOK CHEVROLET. Ask for Bill, my new fav. Salesman. No haggle, no pressure, no b.s.

Came to bob hook in KY for a car that had been in transit for a while, Melissa kept me updated the whole time which I appreciate. Our salesman was William Dabney and he was very professional and non pressuring. Left with my car for a good price. Thanks a lot.

Found car on internet text with somebody at the dealership and walked in paid for the car and left with my new to me car in minutes

Very good experience Bill Dabney was a great salesman was very patient because I didn't have credit and made it happen and out me in the truck that I wanted! Definitely ask for him if you go there.

Micheal Sweets made our experience the best we've ever had when purchasing a vehicle. Everything was exactly as he said, with no surprises. The vehicle was ready for us when promised and he facilitated a very quick sale for us, as we asked for.

Outstanding customer service provided by Matt Cooper at Bob Hook Chevrolet! This is the third new vehicle my family has purchased from Matt within 12 months!