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Courtesy Buick GMC

(927 reviews)
Visit Courtesy Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday 1:00pm–5:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award

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New (877) 253-2841 (877) 253-2841
Used (877) 251-4299 (877) 251-4299
Service (502) 434-5388 (502) 434-5388

Inventory

See all 237 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2004.
The locals here know that the best way to get Buick and GMC deals is to shop at the Louisville dealership that puts them first. At Courtesy Buick GMC we have a professional knowledgeable staff that can help you through the buying process. They are dedicated to matching up each customer with a vehicle that will delight them for years. We are a full-service dealership with an in-house Buick and GMC financing team that will strive to get you the best possible loan/lease terms. Whether you are coming to us with great credit or no credit at all we will fight to bring you the best deal!
A Vehicle for Every Lifestyle

Service center

Phone number (502) 434-5388

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(927 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Buick GMC from DealerRater.

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I had my car detailed.

I had my car detailed. Looks great! Very good experience. Car was even finished earlier than expected. Technician was easy to work with and very courteous.

I had my car detailed.

I had my car detailed. Looks great! Very good experience. Car was even finished earlier than expected. Technician was easy to work with and very courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Great customer experience.

Great customer experience. Not pushy at all. Josh did a great job with the sale

Great customer experience.

Great customer experience. Not pushy at all. Josh did a great job with the sale

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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Very pleased with the transaction and will most certainly

Very pleased with the transaction and will most certainly purchase from here again. Extremely happy with the sales staff

Very pleased with the transaction and will most certainly

Very pleased with the transaction and will most certainly purchase from here again. Extremely happy with the sales staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. We hope to be of service to you again in the future. Best wishes, Courtesy Buick GMC

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Friendly staff and everyone so polite and helpful!

Friendly staff and everyone so polite and helpful! Definitely send them other customers,very nice people and dealership

Friendly staff and everyone so polite and helpful!

Friendly staff and everyone so polite and helpful! Definitely send them other customers,very nice people and dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Matt Kremer was very helpful and professional.

Matt Kremer was very helpful and professional. He worked with me to get the deal that helped me best.

Matt Kremer was very helpful and professional.

Matt Kremer was very helpful and professional. He worked with me to get the deal that helped me best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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What can be an unpleasant experience was a breath of

What can be an unpleasant experience was a breath of fresh air. I researched the vehicle we wanted to buy and ask several questions I knew the answers to. Our salesman, Jeffrey Hoon, answered all our questions exactly. Friendly and courteous every step of the way. We negotiated a deal we felt very positive about. We bought the car we went to look at without any "we lost your keys" tricks.We recommend the dealership, and our salesman Jeffrey Hoon. I would shop there again.

What can be an unpleasant experience was a breath of

What can be an unpleasant experience was a breath of fresh air. I researched the vehicle we wanted to buy and ask several questions I knew the answers to. Our salesman, Jeffrey Hoon, answered all our questions exactly. Friendly and courteous every step of the way. We negotiated a deal we felt very positive about. We bought the car we went to look at without any "we lost your keys" tricks.We recommend the dealership, and our salesman Jeffrey Hoon. I would shop there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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Our salesman, Arash was great.

Our salesman, Arash was great. He provided all the information we needed about our new Enclave that made our decision an easy one to make for our purchase.

Our salesman, Arash was great.

Our salesman, Arash was great. He provided all the information we needed about our new Enclave that made our decision an easy one to make for our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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Felt like I was heard from start to finish.

Felt like I was heard from start to finish.They acted like they wanted me for a repeat customer.

Felt like I was heard from start to finish.

Felt like I was heard from start to finish.They acted like they wanted me for a repeat customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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Great experience from start to finish!

Great experience from start to finish! Jeff was knowledgeable, honest, and made the process easy. I love my new car and would definitely return for future purchases!

Great experience from start to finish!

Great experience from start to finish! Jeff was knowledgeable, honest, and made the process easy. I love my new car and would definitely return for future purchases!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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Customer service was amazing.

Customer service was amazing. GM sits at front desk to greet all. Our sales rep Josh was friendly, knowledgeable and patient. Would highly recommend. All steps were efficient.

Customer service was amazing.

Customer service was amazing. GM sits at front desk to greet all. Our sales rep Josh was friendly, knowledgeable and patient. Would highly recommend. All steps were efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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