Reviews
Had a great experience!
Had a great experience! Arthur Wilson is the best!! I will be back for service.
Had a great experience!
Had a great experience! Arthur Wilson is the best!! I will be back for service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Helpful staff but they found it difficult to work with an
Helpful staff but they found it difficult to work with an android device for the new car interface
Helpful staff but they found it difficult to work with an
Helpful staff but they found it difficult to work with an android device for the new car interface
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
I took my 2022 GMC Sierra there this morning for a washer
I took my 2022 GMC Sierra there this morning for a washer pump that quit working. They wanted $199/hrs to diagnose and 2 or three days to have the vehicle. They would not let me schedule an appointment, it was leave the vehicle or nothing. If management can't schedule what are they needed for? This is not good customer service and I'm highly disappointed in the cost, amount of hours, and their I don't care about the customer attitude.
I took my 2022 GMC Sierra there this morning for a washer
I took my 2022 GMC Sierra there this morning for a washer pump that quit working. They wanted $199/hrs to diagnose and 2 or three days to have the vehicle. They would not let me schedule an appointment, it was leave the vehicle or nothing. If management can't schedule what are they needed for? This is not good customer service and I'm highly disappointed in the cost, amount of hours, and their I don't care about the customer attitude.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
My salesperson made me comfortable right away, had
My salesperson made me comfortable right away, had knowledge of the car and worked diligently to find the one I wanted.
My salesperson made me comfortable right away, had
My salesperson made me comfortable right away, had knowledge of the car and worked diligently to find the one I wanted.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
I purchased a new GMC truck in March.
I purchased a new GMC truck in March. It turned out to be a lemon. However my treatment by both Courtesy Buick GMC, and GM was beyond exceptional. Frank, the general manager at courtesy Buick GMC clearly articulated the buyback process. While not being what I wanted to hear his honesty about the process set my expectations. Frank and his sales team kept me up to date on the progress throughout. I feel like they went the extra mile to help me through an unexpected circumstance. Travis and Tony, in the service department also treated me with respect and consideration. They kept me in a loner car all summer as my situation was being resolved, I can not say enough how much I appreciated that. Courtesey Buick GMC, is a dealership that has a culture that is centered around the customer. When things went south with my original purchase this dealership stepped up, and did everything they could to see that I was ultimately satisfied. And I am…
I purchased a new GMC truck in March.
I purchased a new GMC truck in March. It turned out to be a lemon. However my treatment by both Courtesy Buick GMC, and GM was beyond exceptional. Frank, the general manager at courtesy Buick GMC clearly articulated the buyback process. While not being what I wanted to hear his honesty about the process set my expectations. Frank and his sales team kept me up to date on the progress throughout. I feel like they went the extra mile to help me through an unexpected circumstance. Travis and Tony, in the service department also treated me with respect and consideration. They kept me in a loner car all summer as my situation was being resolved, I can not say enough how much I appreciated that. Courtesey Buick GMC, is a dealership that has a culture that is centered around the customer. When things went south with my original purchase this dealership stepped up, and did everything they could to see that I was ultimately satisfied. And I am…
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jed took great care of my parents while purchasing their
Jed took great care of my parents while purchasing their new vehicle. Very patent with how long it took!!
Jed took great care of my parents while purchasing their
Jed took great care of my parents while purchasing their new vehicle. Very patent with how long it took!!
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service.
Excellent customer service. Josh took grwat care of us. He was very informative. Great service all around
Excellent customer service.
Excellent customer service. Josh took grwat care of us. He was very informative. Great service all around
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Thank you again
Everything went smooth and fast.
Everything went smooth and fast. All personal was very nice. Our salesman went over and beyond helping get discount paperwork sorted. Highly recommend.
Everything went smooth and fast.
Everything went smooth and fast. All personal was very nice. Our salesman went over and beyond helping get discount paperwork sorted. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a good experience with this dealership.
I had a good experience with this dealership. I also was very impressed by my salesman Matt Kremer.
I had a good experience with this dealership.
I had a good experience with this dealership. I also was very impressed by my salesman Matt Kremer.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jeffery was a great salesman very kind person.
Jeffery was a great salesman very kind person. He had use in and out love the new car.
Jeffery was a great salesman very kind person.
Jeffery was a great salesman very kind person. He had use in and out love the new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Lillian, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.