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Neil Huffman Acura

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (255 reviews)
Visit Neil Huffman Acura
Sales hours: 10:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:30am–5:30pm
Tuesday 10:00am–7:00pm 7:30am–5:30pm
Wednesday 10:00am–7:00pm 7:30am–5:30pm
Thursday 10:00am–7:00pm 7:30am–5:30pm
Friday 10:00am–7:00pm 7:30am–5:30pm
Saturday 10:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (855) 346-2275 (855) 346-2275
Used (502) 565-4626 (502) 565-4626
Service (502) 565-4614 (502) 565-4614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Neil Huffman Acura from DealerRater.

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Great Used Car Buying Experience

Neil Huffman Acura came recommended to me by the person who services my car. I had very specific criteria for the used vehicle I was looking for, and they were able to get exactly what I needed. They were very patient, easy to communicate with, and gave me excellent advice. Used car buying makes me nervous, but they made it me very comfortable with the whole process. Matt Gandy was very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review, Anne! We're thrilled that Matt ease the pre-owned car purchasing process for you, as we know it can be nerve racking! Please let us know if you need anything else!

Best experience ever in buying a new car!

My husband and I have never had such a positive experience in buying a car! We've purchased Mercedes, Lexus, Volvo and Toyota automobiles over the last 30 years. The experience of buying a car is something we've always dreaded because it's such a miserable experience. That wasn't the case with Neil Huffman Acura and Matthew Mutchler. Thank you for making it such a pleasant experience!! Matthew Mutchler, you're the best!! We look forward to buying our next Acura from you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Acura RDX

My husband and I have never had such a positive experience in buying a car! We've purchased Mercedes, Lexus, Volvo and Toyota automobiles over the last 30 years. The experience of buying a car is something we've always dreaded because it's such a miserable experience. That wasn't the case with Neil Huffman Acura and Matthew Mutchler. Thank you for making it such a pleasant experience!! Matthew Mutchler, you're the best!! We look forward to buying our next Acura from you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review, Teresa! Enjoy your RDX!

Trust with a capital T

I couldn't believe I got a cheaper price from the dealer! As a woman, It felt so good thinking I've found someone I can trust! Thanks Tyler

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very happy!

in the last week This was my first experience dealing with Neil Huffman Acura.I emailed about a used car on Saturday night and got a prompt reply and a call the following day on Sunday,the dealership was acutely closed but my salesman Matt Gandy went out of his way on his off day to get back with me and to confirm that the vehicle was still available.Went in the following morning and Matt took excellent care of me answering all my questions and needs.I purchased the car the same day.Iam very pleased! A great car at a great price.And like they claimed on there website the condition of the car was truly excellent with a "clean" car fax.I had been looking for a while and was struggling to find such a vehicle.The entire buying process was very "hassle" free,streamlined,and transparent.No pressure or "slick sales gimmicks".I would not hesitate to recommend them to anyone if they are in the market for a new or used car.I my self would gladly purchase another car from them if need be with out hesitation.Like the commercial says;"They way a car buying should be" Thanks Steve

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review, Steve! We're glad you had a great experience at our dealership, thanks to Matt! Enjoy your car!

The way it should be!

Refreshing and transparent car buying experience. The used vehicle that I purchased was exactly as described. The only thing my salesman forgot to mention was that it included two years of free maintenance - nice surprise when I got there. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review, Ross! We're glad that you had a pleasant experience and a nice surprise in regard to the two year complimentary basic maintenance you received. Enjoy your car!

Ashley sims is awesome. You guys need moore Ashley's

Ashley Sims Rocks. 👍👍👍👍👍 You need moore of her Very sincere. Fast. Responsive Knowledgeable of your cars She sold me 2013. 2015. Working now on a 2018 tlx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Quick and efficient sales process

I experienced a quick and efficient sales process in negotiating a price for my RL trade-in and a price for a new MDX.. Henry and Arthur are great as customer service professionals. The product is the best (my eighth Acura).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast professional car buying experience

A patient and professional staff at acura oxmoor. A pleasant car buying experience for my 2018 acura tlx. Able to answer any question I had. I recommend this dealership. Thanks, Tyler

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Experience

Great buying experience! The salesperson and Mgr. were very patient throughout the process, they understood it was a big decision. Their pricing was as competitive as any other, and they even del Verses the Auto 4 hrs. away for a more than reasonable cost. Buy from them, you won't be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.