Reviews
Write a reviewGreat service and professionalism.
We were very pleased with the entire process. Great car at a great price. We would sincerely recommend this dealership. It was a truly great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! We're thrilled that you were pleased with the entire process and had a great experience! Thank you for choosing Neil Huffman!
Johnson
Dealership was excellent. Sales and financial personnel were very helpful and professional. The entire process was very efficient, informative, and a true pleasure. The car we chose was everything promised. We will definitely return to this dealership when we again need a car. We highly recommend using Acura at Oxmoor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top Notch Products and People
I am very pleased with the entire experience dealing with Acura at Oxmoor. Matthew Mutchler and Arthur Galitsky treated me excellently and gave me a great deal along with great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! We're so glad to hear that our Sales & Leasing Expert, Matthew, and General Manager, Arthur provided you with excellent customer service during your recent visit to our dealership! Thank you for choosing Neil Huffman Acura at Oxmoor!
GeneS
Very good experience of having my car serviced. I had an appointment and it was on time and ready when Icame to pick it up.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review, Gene! We're glad to hear that you had a pleasant experience during your last visit to our Service Department. Thank you for choosing Neil Huffman Acura at Oxmoor!
Bought 6pmm
Bought a used car. Very good experience. Highly trained, friendly & efficient staff. Very efficient finance handling which met my needs and expectations. Helpfully selection of options.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great buying experience, no pressure, reasonable negotiation
Huffman Acura provided a pressure free sales experience. Ashley Sims was patient and answered all of my questions and alleviated my concerns. We communicated for 3 days and she made me feel like she would do whatever was necessary to make certain I understand all of the details of the vehicle and the terms of sale - and the price. John Jones also assisted me during the delivery of my vehicle, even though he had no part in the sale. It was a great example of how this dealerships culture is customer centric. I would gladly recommend this dealer to anyone interested in purchasing or leasing a luxury vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Damaged my car
Always have problems with this dealer. This time it was worst. They damaged my car and not trying to fix the issue. Thinking about filing a complaint with the Acura and BBB. BE CAREFUL WITH THESE GUYS. Go some where else.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
No Nonsense Approach to Buying
First impression is important and Matt Gandy at Neil Huffman Acura touched all the bases from the initial inquiry, negotiation, signing, through delivery. To be truthful, I expected a little bit more 'push' during the negotiation but 'quiet professionalism' was the order of the day. This is my first lease after many years of buying/owning. The Acura terms were best among the comparable vehicles I researched; better than purchasing and the buyout at the end of lease was less than I expected for a luxury vehicle. I may fall in love with the vehicle and keep it for as long as I've owned others. The staff at this dealership gets a 5-Star rating because I went into the dealership indecisive about a vehicle choice and left feeling good about the buying process, the offer I accepted, and the RDX my spouse drove off the lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, Paul! We're thrilled that Matt was able to help you with your leasing decision. We hope your spouse is still loving their RDX!
AWESOME! Dealership
WILL RETURN FOR NEXT CAR. POLITE, PROFESSIONAL, AFFORDABLE, QUALITY , KNOWLEDGEABLE, HONEST.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review! We're thrilled you had an excellent experience and we appreciate your business!
Huffman Acura
Ashley, Nick, and Tyler outstanding! We are satisfied with our second purchase from Ashley and Nick, and service is always great with Tyler.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! We;re glad you had an excellent experience at our dealership thanks to Ashley, Nick and Tyler!
