Reviews
Write a reviewAnel was great to work with
Anel was great to work with and went above and beyond to answer any of our questions. We were driving from out of town, and he had the vehicle we were interested pulled up front ready for us to look at. He was very professional and friendly. Everything went very smoothly purchasing our vehicle and he made sure the vehicle was all cleaned and ready for us to drive home!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful feedback, Megan! :)
Be careful
Tried to buy a car today at Huffman, was not allowed to bring my own financing. They wanted to run my credit at their 6 institutions to try and beat my bank. Buyer beware, don’t give your SSN to run your credit 6+ times with these guys.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Exceptional customer service is our main priority at Neil Huffman Automotive Group and we sincerely apologize if your experience was anything less than exceptional. Unfortunately, we have been unable to match your review with any name in our customer database but we are committed to resolving your issue. Accordingly, please email the Neil Huffman Corporate Response Team at contactus@neilhuffman.com with more information so we can contact you. Thank you for allowing us the opportunity to show you why we believe Huffman Has It!
New TLX
This is my second new car purchase from Neil Huffman Acura and they are easy to work with. Matthew Muchler is the best salesman and he explained the waiting process with getting my new TLX. Every step of the delivery of the vehicle he kept me up to date and even let me know when there was a delay in deliveries. Everything with the purchasing process was smooth and seamless. In and out within an hour the day I picked up my car. Thanks again to the staff at Neil Huffman Acura.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for this review! We're glad you had a good experience with Matthew! Enjoy the TLX!
Ashley Sims did a very good job for me.
Ashley Sims did a very good job for me. She is competent nice and very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this review! We're glad you had a good experience with Ashley!
John Dayton did a great job for us.
John Dayton did a great job for us. Bought a new Acura RDX which we are enjoying very much. Also Finance lady helped get us a great rate. Thanks to John and the finance lady and Huffman Acura!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this review! We're glad to hear you had a good experience with our staff! Enjoy the RDX!
Mr. William Siebert was excellent, answer all questions...
Mr. William Siebert was excellent, answer all questions and did everything to serve my needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for this review, Jeff! We're glad you had a good experience with William!
Mr. Siebert stay in contact with me even though I haven’t...
Mr. Siebert stay in contact with me even though I haven’t come in yet
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was treated with the utmost respect and courtesy. I...
I was treated with the utmost respect and courtesy. I would not hesitate to purchase another vehicle from Neil Huffman!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is a decent dealership but the used car salesman I...
This is a decent dealership but the used car salesman I dealt with was less than professional. He kept trying to get me to put a deposit down on a car that needed new brakes and a transmission fluid change. It would be nice to not be sold to every time I speak to someone from a dealer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Huffman keeps car buying simple!
Michael, Hugh & the finance team were awesome to work with as we selected the perfect RDX for us! They were patient while I asked several questions and so accommodating. I recommend you start your search @ Neil Huffman Acura because you will not have reason to go anywhere else. No worries…. team Huffman!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase