Reviews
Write a reviewGreat Experience-low key/no pressure
Bought a car during the Pandemic and they couldn’t have been more accommodating. Very fair with car trade in. Would definitely buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Stacy, thanks so much for your review! Glad you had a great experience with Team Huffman and we hope to see you again soon! :)
Lack of Cummunication
Trying to communicate to this dealership in Kentucky, from Michigan. I asked to be contacted by email and they took days to answer and did not even answer my questions. I was willing to drive if the car was what I was looking for, but the lack of customer service communication did not impress me, so I passed on their car. They put me on their email list (which I have since unsubscribed from).
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience
Ashley was great to work with, she made the buying process flow smoothly and went off without a hitch....she rocks! After all, Huffman has it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Stefan, thanks so much for your review. We are so glad you had a great experience with Team Huffman and Ashley in particular! We hope to see you again soon! :)
This is my second purchase with them and I couldn’t be...
This is my second purchase with them and I couldn’t be happier! Everyone went out of their way to make this the best experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, Responsive, Stress-free
I worked with Matthew Mutchler and for the most part completed the entire transaction virtually. Matthew addressed all questions in a timely manner and made the buying process very easy. The out-of-state transaction occurred during COVID 19 and the dealership took all necessary precautions to protect customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for your review! We know these are unprecedented times but we at Team Huffman are still committed to making car buying ---even from a distance--- enjoyable and efficient! We are so glad that you had a great experience!
Awesome, Awesome, Awesome 👌 by far the best.
Ashley is the best salesperson I dealt with in my entire life. She's fantastic, A1, Awesome. And so professional. I vote her sales person of the decade.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Steven, thanks so much for your review! We are so glad Ashley was able to assist you while car shopping. It is always Team Huffman's goal to make car buying as fun and enjoyable as possible---sounds like Ashley's doing a great job at that!
Mr. Jeffrey stinnett
Excellent prompt knowledgeable staff. Quickly fixed my issues did not even charge me what i was quoted. Also did the whole 9 yards oil change, air filter rotated tired and filled them as well.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jeffrey, thanks so much for your review! We are thrilled that you had a great experience at Neil Huffman Acura. It is our goal to always ensure the best service and repair! :)
fast and easy
No pressure sales staff. Finance went to 4 lenders to get me the lowest interest rate. I’m very satisfied and I will buy again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for your wonderful review, we appreciate you taking the time to provide us with feedback. We hope you are enjoying your new Acura!
Good Car Dealer
Acura MDX is a good car. Easy to deal and get best deal fast from Acura at Oxmoor. Arthur, Micheal and Kurtis provide fast and good service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the feedback!
Acura at Oxmoor
Good Dealer to work with it with employees are very friendly and honest. Convenient location for service down the road. Thanks to Arthur, Micheal and Kurtis.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks very much for your review! Please come visit Team Huffman again soon!
Thanks so much for your review! We know these are unprecedented times but we at Team Huffman are still committed to making car buying ---even from a distance--- enjoyable and efficient! We are so glad that you had a great experience!
