Reviews
2015 Equinox 22,500 Mile Service
I brought my car in at the appointed time. It was taken right away. I was promised the service would take about an hour, and it did!!!!! Shane was my Service Rep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for leaving us a review Norman! I'm so glad to hear that you had a great time working with Shane and our Service Department! We're very proud of Shane, and the department as a whole, and how hard they work for our valued customers to get them back on the road. Please don't hesitate to contact us if there's anything we can do in the future. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Great Experience!
We didn't plan on returning to Bachman Chevrolet 11 months after buying our 2016 Traverse, but thanks to a deer that decided to take a ride on my wife's fender, we had no choice. Devin Davis did an outstanding job...again! He is an outstanding young man and genuinely cares for his clients. The experience at Bachman was superb from the time we walked in until the time we walked out of the F&I office. I have no plans to ever buy a vehicle anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for leaving us a review Tony! Hopefully no one was hurt in the accident. I'm glad to hear that you had another great experience working with Devin! He's a dedicated member of the team and always works hard for our valued customers. Please don't hesitate to contact us if there's anything else we can do to help out with in the future. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Above and Beyond
Mike Davenport made this the best experience at a dealership I have had in years. He went above and beyond what we agreed on to help this vehicle be at its best when delivered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for leaving us a review! I'm glad to hear that you had a great time working with Mike! He's a dedicated member of the team and always works hard for our valued customers. I hope you enjoy the new-to-you ride and if there's anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Bachman Chevrolet
Purchased my second Suburban from Arturo and he could not have been more helpful and professional. Kept me updated about the status of my new car order. Made the whole process effortless for me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for leaving us a review! I'm so glad to hear that you had a great time working with Arturo purchasing a new Suburban! He's an excellent member of our team and always works hard for our valued customers. I hope that you enjoy the new Suburban and if there's anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Fun & Enjoyable experience
This is our second visit to Bachman Chevrolet. Our first purchase was such a nice experience and huge value we wanted to return. We consider our salesperson a friend and we love spending time with him. Our salesperson's name is Mike Davenport.He is fun to be around and kind of seems like family. We travel 5 hours from our home to buy from Bachman and will continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for leaving us a review and for your continued patronage! I'm so glad to hear you have this kind of relationship and view towards our dealership. That's the kind of feel we want all our valued customers to have. I hope you enjoy the new ride and if there's ever anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Loyal, patient, and supportive
Bachman Chevrolet's team has been loyal, patient, and supportive of me, as I took years to commit to my second car purchase from them. In particular, Chevy Dude, never blew me off as I continued to shop and not buy, while Susan Whelan, Tony Remfry, and Terry Thomas made sure that the service experience was so above par, that I kept returning to their Chevy store, when I would view new models. Well done! Cary Shields
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for leaving us a review! I'm so glad to hear that you've had this experience with our dealership. We always strive to provide a setting that is unlike other dealerships, one that makes our valued customers keep coming back time and time again. We're very proud of the hard work that Mike, Tony, Terry, Susan, and the rest of our teams, do for everyone that walks through our doors. Please don't hesitate to contact us if there's anything we can do to help out with in the future. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Quick repair
Got my car back on the road the same day you got it. Fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for leaving us a review David! I'm so glad to hear that you had a great time working with our Service Department! We're very proud of how hard everyone in that department work to get our valued customers back into their cars and onto the road. Please don't hesitate to contact us if there's anything we can help out with in the future. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
2017 Sivlerado Z-71
Doug 'Bone Daddy' Bowman was one of the best salesmen I have ever dealt with. He exemplifies what a customer looks for when purchasing a new vehicle. He was extermely knowledgable of the vehicle, explained the process clearly, and earned my trust and confidence that day. I will recommend him and continue to do business with him in the future. ... Doug should be used to train incoming salemen at Bachman Auto Group. ... Doug is Top Notch !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for leaving us a review Steve! I'm glad to hear that you had a great time working with Doug buying a new Silverado! He's a dedicated member of the team and always works hard for our valued customers. I hope that you enjoy the new truck and if there's ever anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
New Camaro
I'm a repeat customer with sales rep Sam Roberson. The experience with Sam and the whole Bachman Chevrolet team is nothing less than World Class. from the moment I began the call process, which was zero pressure at any point, to the moment I walked in the door, I was treated like I belong to the Bachman family. I was impressed with Sam's patience through my decision making process and appreciated all of the options he gave me to help me along the way. Once the purchase was complete, I was blown away with the tv screen acknowledgement when my picture next to the new car was shown, as EVERYONE in the dealership clapped and whistled in congratulations. Very classy move, Bachman Chevrolet!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for leaving us a review and for your continued patronage! I'm so glad to hear that you had a wonderful experience working with Sam again! We all know and appreciate how hard he works for our valued customers. We enjoy celebrating with our customers on their exciting day! I hope that you enjoy the new ride and if there's ever anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Great Experience
Not only was my sales associate great but the finance lady was amazing as well. Made the process as smooth as possible and I left feeling as if all my questions were answered & very satisfied. Thank you very much. :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for leaving us a review Amber! I'm so happy to hear that you had a wonderful experience working with Arturo and Deb! We're very proud of all the hard work they both do for our valued customers. I hope you enjoy the new ride and if there's ever anything we can help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com