Reviews
Eugene Jacob
Frank Ready was extremely helpful, outstanding service. Very knowledgeable regarding different models and options. Made purchasing a new car much easier . Will recommend him and the dealership to anyone looking for a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It really means a lot to us that you took the time to write such a positive review about Courtesy Cadillac so we just wanted to personally thank you, Eugene. We try very hard to make sure our customers are happy every time they visit us so it?s gratifying when someone lets us know that we?re doing a good job.
My xt5 service
Charles was very professional and knowledgeable. He also kept me informed of the progress of the service being performed. Service completed in just a little over one hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!
Michael Spichiger
Bias Tilford was my salesperson, he does a very professional job of explaining everything in the buying process. Bias is also a genuinely nice person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.
Great service
Anthony is the best service manager i’ve Ever dealt with. Took time to explain everything and may sure my concerns were answered. Warranty work performed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words about your experience here at Courtesy Cadillac, Charlie. We try every day to satisfy our customers and it?s always nice to know when we succeed.
great service
Sorry I say enough about how wonderful I was treated during my recent purchase. I had to leave town for approximately a week and when I returned the personnel pick up where we left off. I appreciated the honesty and the offer to take the vehicle home even before the purchase was made.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about your experience here at Courtesy Cadillac. We try every day to satisfy our customers and it’s always nice to know when we succeed. We hope to be of service to you again in the future. Best wishes, Courtesy Cadillac
Cadillac Service
Ashley in the service department always does a great job. She is very helpful and always makes sure that the service work is done correctly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bill, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Cadillac and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Professional service.
Courteous, prompt, professional service in a time when some business forget service after the sale is what keeps a customer coming back when it is time tobuy another vehicle..
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional Service
Having a car not start on christmas Eve is very frustrating. I contacted Courtesy service dept. and they told me to bring it in once AAA got it running. I arrived at 12:30 and they got me right in for a diagnostic check. In just one hour they me my car complete and a new battery installed. Thanks to Ashley and the service dept for making my Christmas a lot less stressful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Ashley preformed with topnotch professionalism. I believe the service department is reliable in finding out what problems are and fixing them. I have lots of confidence in service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ashley at courtesy Cadillac service is the best !
Ashley makes Cadillac service such a pleasant experience. She is so knowledgeable, helpful, and goes above and beyond. I will definitely consider purchasing my next vehicle there based on my service experiences
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.