Reviews
Always treated fairly, quickly and competently. Thanks....
Always treated fairly, quickly and competently. Thanks. Always get same great service. User vehicle always provided clean and ready to drive away in. A one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a awesome experience from the mom I walked on the...
Had a awesome experience from the mom I walked on the lot. There was no playing around around they got right to the point. On of the best experiences I have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone we worked with was pleasant and knowledgeable...
Everyone we worked with was pleasant and knowledgeable about their product/service as well as knowing other vehicles we were considering for comparison. We feel comfortable knowing we are in good hands at Louisville Infinity! Keith Jones was very patient with us, informative, honest and he has a great sense of humor. He made this experience positively memorable. 😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nick is a great sales person, very kind and considerate,...
Nick is a great sales person, very kind and considerate, impressed with his knowledge and experience. I will definitely ask for him when I decide to trade up in a few years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very easy and quick. Nick was very pleasant and meet all...
Very easy and quick. Nick was very pleasant and meet all our needs. He was very knowledgeable. We will definitely purchase another vehicle from here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anna was great to work with. Fast and friendly service....
Anna was great to work with. Fast and friendly service. They got my battery cable issue fixed in a matter of minutes. I like that they vacuum and wash your car off when servicing, it's a nice touch. They communicate by text and email at times which is a huge benefit in my opinion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All good.Very prompt No problem Service lounge clean...
All good. Very prompt No problem Service lounge clean WiFi easy to access Coffee machine easy to operate Refrigerator well stocked with water and soft drinks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Louisville Infiniti the best!
Zack Murphy and Kasey Paterson were awesome!! Zack focused on what my needs were in buying my new Q50. He delivered on what color car I wanted and features. He was a very professional salesman. Thanks Zack!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Zach was incredible to work with! My fiancé and I came in...
Zach was incredible to work with! My fiancé and I came in just wanting to look around and Zach never pressured us at all to buy same day. He was very understanding of the fact we needed time to think about all our options. When we did decide to purchase Zach had everything in order and made the buying process very smooth and was very knowledge and explained all the paperwork we were signing. Moving to finances Matt was also great to work with. Same as Zach he was very knowledgeable and explained everything and didn’t make me feel silly for all the questions I asked as a first time car buyer. 10/10 recommend!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your review!!! it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out!
impressive!
Top notch from every aspect! I purchased a used vehicle, and I felt the purchasing process went smooth, As with any used vehicles I had a few minor concerns which were corrected in a very timely and professional manor, the staff were very accommodating and worked around MY schedule instead of me having to meet theirs! I have already recommended the Infiniti brand to others and more specifically this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello and thank you so much for your positive comments about Louisville Infiniti! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Happy New Year!
