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Kerry Chevrolet of Alexandria

(3,202 reviews)
Visit Kerry Chevrolet of Alexandria
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (859) 448-5988 (859) 448-5988
Used (859) 838-4116 (859) 838-4116
Service (859) 838-4023 (859) 838-4023

Reviews

(3,202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kerry Chevrolet of Alexandria from DealerRater.

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Had the parts replaced no problem but they didn’t replace...

Had the parts replaced no problem but they didn’t replace the cover on and it was supposed to be screwed down and wasn’t.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you; we appreciate your feedback as we are always looking for ways to improve.

Found a wonderful car in my price range, the buying...

Found a wonderful car in my price range, the buying process was quick and easy, and the whole transaction took a reasonable amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words and this wonderful review!

Everyone was very nice and helpful. They worked quickly...

Everyone was very nice and helpful. They worked quickly to help us get things done as fast as they could. Very pleased with the experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad everything was completed quickly and to your satisfaction! Take care!

Jeff was very polite and treated me as a valued customer....

Jeff was very polite and treated me as a valued customer. There was no wait time and he explained that berthing I needed to know no

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words and this wonderful review!

Great no complaints complimentary water and snack...

Great no complaints complimentary water and snack pretzels would be great. The car wash could do a little better. Every time my vehicle has been washed there is still bugs and dirt on the front.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

The repair seemed a bit more expensive from what I've...

The repair seemed a bit more expensive from what I've found other owners of the same vehicle have paid by a few hundred dollars. There was extended wait period on parts as well by 2 weeks but the customer service experience was Good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Great Experience I love my car and I love Matt. They both...

Great Experience I love my car and I love Matt. They both very much worked with me to get me to a payment that I felt comfortable with which makes me love my car even more

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Congratulations on your new vehicle!

We had a great experience buying our car through Kerry!...

We had a great experience buying our car through Kerry! Matthew was so helpful! He knew when to step back and let my husband and I talk and when to step forward to answer questions. He made this the best and easiest car buying experience we’ve had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Matt Wardlow did a great job ver professional and fast to...

Matt Wardlow did a great job ver professional and fast to get everything done. Also the finance guy did a great job as well. Thanks !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Ride.

I love the car I purchased. I would definitely...

I love the car I purchased. I would definitely recommend!! Everyone was friendly and worked well with me and my budget. I am beyond happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!