Reviews
Britt was awesome
Britt was courteous and very helpful even made sure my warranty covered all issues. Ask for Britt he will take care of you.he makes the customer want to come back.to HCH
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Leon, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Britt here at Hardin County Honda.
One of the best sales experiences I've had at a
One of the best sales experiences I've had at a dealership. Larry and John were amazing. No pressure. Laid back and knowledgeable of the vehicle. It was like buying a car from friends! No hassling needed. They offered very reasonable prices. I can not praise them enough. From Jared, the sales manager, to Larry and John to everyone working I felt appreciated and respected from first contact to last. I will definitely be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your fantastic feedback on your recent visit to Hardin County Honda. It's great to hear that John was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase! We look forward to serving you for years to come.
Watch out for hidden charges… was ready to buy then they
Watch out for hidden charges… was ready to buy then they added “accessories” that were not listed and charged extra fees. Bait & switch - false advertising beware.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Great experience
Great salesperson, great experience. Maurice made our buying experience easy and pain free. He worked with us and answered all of our questions and helped us set up the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear that we were able to get you exactly what you needed, Theresa. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hardin County Honda!
Great Service to a newly arrived family
After returning from an overseas assignment, it was so refreshing to experience true American customer service and attention to our needs. Larry & Gabriella worked together to get us into the right vehicle to meet our family’s needs. They both listened extremely well and made excellent recommendations with great insights into the Honda product line. Will definitely recommend our “local” Honda dealer to anyone I know in the car buying market. v/r, Rick
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick, Congratulations on your new vehicle! We are so glad that Larry and Gabriella had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Larry was a great salesman to deal with on my purchase of
Larry was a great salesman to deal with on my purchase of my new Honda. Highly recommend Hardin County Honda!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well working with Larry and hope you enjoy your new vehicle. We truly appreciate your feedback!
AWESOME HONDA ACVORD!
AWESOME DEALERSHIP!!!! Maurice Williams took care of us above and beyond! From the moment I inquired about the vehicle under papers were signed! Thank you HCH! Lynn Dame
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your feedback on your recent visit to Hardin County Honda. I'm glad to hear that Maurice was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Great crew especially Gabriella, who went above and
Great crew especially Gabriella, who went above and beyond to make sure I got the car I wanted!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Allison, please do not hesitate to let us know. We are always happy to help!
Gabriella is great!
Great crew, especially Gabriella, who went above and beyond to make sure I got the car I wanted! She came in on her day off just to make sure I was able to purchase the exact car I wanted!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Allison, and it's great to hear about your excellent experience here at Hardin County Honda.
Do not purchase a used car from here !!
Bought a used car off the lot as is issues were not disclosed at the time of purchase check engine and epc lights were intentionally turned off and the Car drove fine during test drive once the sale was complete and we drove off that lot we had issues before we even got off the exit with it We we’re never offered any sort of resolution to the issue was pretty much just told it’s your problem now. We now have a worthless car and had to purchase a new car. This car was for my 16 year old daughter and we drove 4 hours one way to purchase it we made them very aware of that and they still never disclosed any issues with the vehicle. I will never purchase from this location again and I advise you not to if you’re in the market for a used car. Any respectable dealership would stand behind their cars but with the ky lemon laws they know they don’t have to and won’t !!! Beware of this dealership!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Serena, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our Marketing manager at (270) 765-2141 so we can make your experience a positive one. Lindsey Akers Marketing Manager (270) 765-2141 lindsey@hardincountyhonda.com