Reviews
As always an excellent service experience at Germain
As always an excellent service experience at Germain Lexus. Prompt, efficient friendly service by Josh Welch and the service team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, Karl! We’ll be sure to pass along your thanks to Josh and the rest of the team at Germain Lexus of Dublin. See you next time!
As a repeat customer, another great experience with
As a repeat customer, another great experience with Germain Lexus and Alain Bennett. An efficient and fair process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were very pleased with the kindness and helpfulness of
We were very pleased with the kindness and helpfulness of Jim McDuffie. He was wonderful to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Caril, we're glad you chose Germain Lexus of Dublin. We will be sure to pass along your kind words to Jim. See you next time!
Great service experience overall.
Great service experience overall. Comfortable and clean waiting area. Friendly and knowledgeable staff. All done on time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are grateful to hear your feedback! Thank you for choosing Germain Lexus of Dublin and for sharing your positive experience with us. See you next time!
Excellent sales customer service by Jimmie McDuffie and
Excellent sales customer service by Jimmie McDuffie and also Josh Welsh in the Service Department. Both customer oriented and trustworthy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is top notch for a good car buying
This dealership is top notch for a good car buying experience for the reason that their staff are friendly and do not try to push a sale, basically letting the car sell itself which is a testimony to the quality of cars to select from including their used car inventory.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to hear our team made you feel comfortable throughout your car-buying journey. Thank you for choosing Germain Lexus of Dublin and for sharing your positive feedback!
We did not feel pressured or manipulated here as we have
We did not feel pressured or manipulated here as we have at other dealerships. We were greeted and introduced to Jimmy as our sale person. He was relatable, personable, and professional. Showed us the car fax on the Car we went to see and showed us the price breakdown, including tax and title. We hadn't planned on that and were short of the total purchase price. He suggested options to help us meet our goal and we came up with plan to drive it home today! I would definitely recommend Jimmy McDuffie for your next car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jeff Passa has been my service advisor for years.
Jeff Passa has been my service advisor for years. He is always personable and professional. I thoroughly enjoy the exceptional service of the entire department. They are the best compared to other dealership service departments by far!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Irene, reviews like yours make our day! We're proud to hear Jeff and our team consistently provide exceptional service. Thank you for choosing Germain Lexus of Dublin, once again!
Todd Smith is my new service advisor and he was great he
Todd Smith is my new service advisor and he was great he answered all our questions and concerns and had a great positive welcoming attitude!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear Todd took such good care of you throughout the process, here at Germain Lexus of Dublin. Please let us know if you need anything else in the future. Take care!
Marc is the best in the business we recently bought our
Marc is the best in the business we recently bought our 6th car. I will only buy my cars thru Marc at Dublin Lexus
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, this review made our day! Thank you for choosing Germain Lexus of Dublin and for sharing your support for Mark. We hope you love your new car!