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Germain Lexus of Dublin

(671 reviews)
Visit Germain Lexus of Dublin
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 9:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (877) 507-3269 (877) 507-3269
Used (877) 522-3912 (877) 522-3912
Service (866) 972-0220 (866) 972-0220

Reviews

(671 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Lexus of Dublin from DealerRater.

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I was very impressed with this dealership.

I was very impressed with this dealership. Very friendly, professional and interested in helping you find the best car! I purchased a Lexus RC 350 F Sport and Jimmy was very helpful through the entire process. He even took the time to tell me a little bit about Lexus and why it is a great brand. However, he was really interested in finding me the best car for me. This was my first Lexus, but I am most likely a Lexus driver for life now. Thank you Jimmy McDuffie!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Germain has always been professional, organized and

Germain has always been professional, organized and knowledgeable. Gia was very helpful and polite. I enjoyed working with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sandy, we're delighted to hear that Gia and the team at Germain Lexus of Dublin provided you with such a positive experience. Thanks for sharing your feedback!

Let’s talk about the Service Dept at Lexus of Dublin….

Let’s talk about the Service Dept at Lexus of Dublin…. First of all I’ve got the best service advisor Cassie she already is on the same page as me whenever I come in. Everyone there has always treated me really good and I know I can recommend this place to anyone with a Lexus or whatever you might need! They really do go above and beyond and that’s all we can ask for today when getting our car serviced. Not walk into well it looks like your going to need this ASAP and this part usually gets fixed when you fix that and you should think about this???? You went for an oil change and they make it seem you’re not going to get home. THAT DOESNT HAPPEN HERE’ they service your car and if you just fallow what they set up for you, you’ll never hear anything like that here! So good luck and I hope this helps on your decision to get your car serviced. Thanks Lexus of Dublin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Matthew, we're delighted to hear that Cassie and the Germain Lexus of Dublin team have provided you with such exceptional service. Thanks for sharing your experience and recommending us!

I just want EVERYONE TO KNOW, the whole team over here at

I just want EVERYONE TO KNOW, the whole team over here at Lexus of Dublin are all super professional! But I see we all love Jimmy’ what a guy… and he knows how to treat people and remembers you! I have ties to this dealership since it’s very 1st days my sister did a few different jobs for them. So I’ve always liked the Germains and having Jimmy is an ASSET to you guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience! We're delighted to hear that Jimmy and the team at Germain Lexus of Dublin have made such a positive impression. We appreciate your long-standing support and kind words about our staff!

Took my Lexus 350 in for its first service this week.

Took my Lexus 350 in for its first service this week. Outstanding customer service and care for my car. They got me in and out quickly and also explained what services were provided. It’s also a nice touch to have such a nice waiting area with refreshments. So happy with Germain Lexus of Dublin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear you enjoyed the outstanding service and amenities at Germain Lexus of Dublin! Thanks for sharing your experience with us!

We LOVED working with Jimmy!

We LOVED working with Jimmy!!! He is such a positive guy who made our first car buying experience nothing short of personal and amazing. I didn’t have my dad with me to help with the car buying process, but Jimmy made up for it. Truly, a great person to work with and I hope to work with him in the future!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We recently purchased a used, near-mint Lexus 430SC, and

We recently purchased a used, near-mint Lexus 430SC, and the transaction went very well. However, within two days, I noticed an issue with the brakes that needed immediate attention. Working with Andy Butler, Pre-Owned Manager, he responded quickly by providing us with a courtesy loaner that they trailered 110 miles to our lake home, and picked up the car for repair. The Lexus of Dublin service team replaced what was a very expensive part - at no cost to us - and delivered the vehicle back to us in very little time. Andy and team went above and beyond in addressing the issue, and did so always with a smile. We can't say enough good about the experience we've had. As such, I highly recommend this dealership for anyone's vehicle needs, whether they be for new or used transportation. Very well done, Andy and team, and thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

One word for Jimmy McDuffie outstanding.

One word for Jimmy McDuffie outstanding. I am very pleased to have had him for my sales person. The sunlit green was a must and he delivered. Awesome job from an awesome person. I am very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

In spite of system outage problems, the dealership did a

In spite of system outage problems, the dealership did a good job of handling the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a fantastic experience at Germain Lexus, thanks

We had a fantastic experience at Germain Lexus, thanks to Jimmy Mcduffle. From the start, Jimmy was welcoming, knowledgeable, and patient. He guided us through our options, answered all our questions, and made the car-buying process smooth and enjoyable. Thanks to Jimmy, we left with a great new car and couldn’t be happier. Highly recommend Germain Lexus and Jimmy for an excellent car-buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.