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Roush Honda

(6,190 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 6:00am–10:00pm
Tuesday 9:00am–9:00pm 6:00am–10:00pm
Wednesday 9:00am–9:00pm 6:00am–10:00pm
Thursday 9:00am–9:00pm 6:00am–10:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(6,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Roush Honda from DealerRater.

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After unsuccessfully working with other car dealerships

After unsuccessfully working with other car dealerships in Columbus, I went to Roush hoping to buy a car. I worked with Mike Brady and he was absolutely lovely. Mike was kind and patient and really made sure I felt comfortable with the car I was purchasing. I never felt rushed, or that I was taking up too much time and ended up with the car I wanted. I also worked with Kyln for the finance part and he was a dream- extremely warm and kind! I would absolutely reccomend Roush and would use them again for my furture needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, Olivia! We're thrilled to hear that Mike Brady provided exceptional service, taking the time to ensure your comfort and satisfaction throughout the process. We're also glad to know that Kyln made the finance part smooth and enjoyable for you. We appreciate your recommendation and look forward to serving you again for your future needs.

Alecks was amazing.

Alecks was amazing. I was in an accident and my vehicle was totaled. I was not looking forward to purchasing a new vehicle but Alecks made the process smooth and simple.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your experience! We are so glad that Aleks was able to find the right vehicle for you. We wish you many happy miles!

It was very quick and easy and the people were very good

It was very quick and easy and the people were very good at explaining what going on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! Enjoy your new ride!

Jan was amazing and was so thorough and answered all of

Jan was amazing and was so thorough and answered all of my questions to my expectations!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your five-star review! We wish you many happy miles in your new Honda!

Angel was very helpful and personable and made the whole

Angel was very helpful and personable and made the whole buying experience a joy! He even introduced me to a new type of coffee. Julie was amazing and helped me navigate through the final paperwork with ease. I’m happy to be part of the Honda family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Roush Honda Family! We truly couldn't ask for nicer feedback! If you have any questions, please be sure to give Angell and Julie a call. Happy driving!

Awesome dealership awesome employees can't say enough

Awesome dealership awesome employees can't say enough good things about my experience. They went above and beyond to make sure everything was perfect great people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for this awesome review! We couldn't be happier to hear that you enjoyed working with our team. Welcome to the Roush Honda Family!

Number one Honda dealer in Columbus.

Roush Honda is Fantastic. The best car buying and service experience in central Ohio. Very competitive pricing and outstanding customer focus. I have been a brand loyalist and have owned many Hondas. After I purchased my first car from Lee Cohen 614-588-4960 at Roush I refuse to go to any other dealer. New car sales team is very knowledgeable of the vehicle lineup and Lee is exceptionally good. Since I purchased my first car from him, I have referred many friends and family to Roush who had as good of a car buying experience as I have. Service team is outstanding also. Call out to Joe Stanwik (Service Advisor). Love how they use the new tech to check in for service appointments and good communication and feedback. I also got to say if a human error ever happens during servicing process Roush team more than makes up for it. When you are at the dealership don’t be surprised if the GM drops in to chat with you. All new car dealers should use Roush Honda customer service play book. ** Update 7/2/23 purchased my 3rd Honda from Roush. Amazing experience as always and a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Angel was awesome to work with.

Angel was awesome to work with. He was helpful, friendly, and made the experience of car shopping very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Congratulations on your new Honda, Maria! We wish you many happy miles!

We had an excellent experience buying a pre-owned Honda

We had an excellent experience buying a pre-owned Honda CRV, working with sales consultant Angel Milanov.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your experience!

We had a Good experience With Angel and Roush Honda.

We had a Good experience With Angel and Roush Honda. We Would explore inventory there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.