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Byers Chrysler Jeep Dodge RAM

(732 reviews)
Visit Byers Chrysler Jeep Dodge RAM
Sales hours: 8:30am to 7:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 6:00am–6:00pm
Tuesday 8:30am–7:00pm 6:00am–6:00pm
Wednesday 8:30am–7:00pm 6:00am–6:00pm
Thursday 8:30am–7:00pm 6:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (614) 569-0126 (614) 569-0126
Used (614) 289-1423 (614) 289-1423
Service (866) 494-1752 (866) 494-1752

Reviews

(732 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byers Chrysler Jeep Dodge RAM from DealerRater.

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Awesome experiece

I just bought my new Jeep from Kevin Pugh at Byers. Kevin made the process simple and painless. I love my new Cherokee and highly recommend the team at Byers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review! Kevin does a fantastic job, and we appreciate your purchase! Glad to hear that you love your new Cherokee, and please keep us in mind for any further assistance.

Excellent service and friendly salesman.

Was not pressured into buying. Also the follow-up after purchasing a new car was excellent!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brian, thank you for your review as well as your purchase! Please let us know if we can be of further assistance!

Great service Smooth and prompt transition!

Had an appointment with Aaron and even though he was supposed to leave earlier in the day, he stayed to meet with me that afternoon. Arrived at the dealership and the car that i was interested in was in front of the dealership. Test drove, no pressure sales, able to work with me on price, smooth and prompt service with the financing part. Overall experience was great. Would recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review! We appreciate your business and we are glad to hear that Aaron exceeded your expectations. Please do not hesitate to reach out to us moving forward if we can be of further assistance!

Excellent, worth the time to visit

After shopping around at several dealers for a Jeep Cherokee. I finally pulled the trigger after visiting Byers. They treated me very fairly and gave me an awesome deal on a new 2015 Jeep Cherokee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Byers for your automotive needs and for sharing your experience with us! Please keep us in mind if we can be of further assistance in the future!

Great Dealership!!

I had been looking for a new vehicle for a few months. My last vehicle I had for 10 years so it was time to let it go. David and Brenden helped me get a new 2016 Jeep Cherokee that I just love! They made the whole buying experience a very low stress situation for me and put me in a great vehicle with more options than I had hoped for with a great deal. Jason in financing was a pleasure to work with and answered all of my questions. All of the people within the dealership are very friendly and speak to you whether you're their customer or someone else's. If you have not visited Byers before I would highly recommend that you do!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Sherry for your review! We are glad to hear that David, Brendan and Jason exceeded your expectations. We appreciate the purchase of your new vehicle, and we are confident that you will love it just as much as you did your old one! Thank you again for sharing your experience with us, and please keep us in mind moving forward if we can be of further assistance!

Out of state purchase - great experience!

I bought a pre-owned 2012 Jeep Sahara from Matt McNerlin at Byers pre-owned dealership. Matt was great to work with, as he communicated well and made me feel like an important customer. I would definitely recommend Byers as a dealer to consider when shopping for a new or used vehicle. Thanks for everything Matt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Rob for your review! Matt does a terrific job and we are glad to hear that you had such a great experience. Please keep us in mind moving forward if you should require any further assistance!

Used car purchase

Overall best experience that I have ever had purchasing a vehicle!! Thanks matt for making it a smooth, easy process!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Angie for your review! We certainly appreciate your business and please let us know if we can be of further assistance!

Outstanding buying experience!

From when we walked into the building we were greeted by Richard Jackson. He really new all the new features of the Jeep that we were looking for. I was really impressed with him and the Sales Manager. They went above and beyond for me to be able to drive home in my new 2015 Jeep. They even stayed after normal working hours to complete the transaction. They worked with you and I felt that they were very fair and gave me a great deal. I traded a 2008 Jeep Cherokee and didn't even test drive my new 2015 Jeep. I knew that it would drive nice, and I am amazed by all the features on this vehicle. I really was in awe that Richard sat with us and went over all the different features and capabilities of our new vehicle. Hands down the best car buying experience I have ever had. I will definitely be a continued customer, and have all my service done at Byers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Robin for sharing this with us! We pride ourselves on our product knowledge and we are glad to hear that Richard exceeded your expectations. Thank you for your purchase and please keep us in mind if you need anything else!

Good Experience

Very satisfied with my experience purchasing a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing this with us! Please keep us in mind moving forward if you need anything else!

Excellent customer service

Bought a 2011 Chrysler Town and Country from Byers Jeep and the customer service was excellent! My salesman was Matt McNerlin and he was awesome. Super friendly, super knowledgeable and even waited around on his day off for me to show up! I would highly recommend this dearlership for your next vehicle purchase. And if you do choose this dealership, ask for Matt McNerlin, you'll be glad you did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to review us! Matt is very dedicated to his customers and we are glad to hear that you had a great experience!