Reviews
Very much on-time.
Very much on-time. Accuarate in work estimates. Waiting area is conducive for customer relaxation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so pleased to hear that your service was completed on time, the work estimates were accurate, and that you found our waiting area comfortable. We appreciate you sharing your experience. Best Regards, Marcello Frustaci General Manager
You are always there for me, you know that I depend on
You are always there for me, you know that I depend on your experience. If you find something which we didn't expect, you consult me before it is replaced or repaired.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Taeme, We are truly grateful that our team consistently provides the dependable, consultative service you rely on, always discussing unexpected findings with you before proceeding with any repairs or replacements. Your kind words have been shared with the entire service department. We sincerely appreciate your loyalty and look forward to being there for you whenever you need us. Best Regards, Marcello Frustaci General Manager
Linda was great!
Linda was great! Got me everything I ask for. Process was fast and easy. Love my truck
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anthony, It’s wonderful to know that Linda delivered an efficient, smooth experience and helped you get exactly what you were looking for. We’re glad to hear you love your truck! Best Regards, Marcello Frustaci General Manager
We drove from Florida to buy our new 2026 Toyota Tundra
We drove from Florida to buy our new 2026 Toyota Tundra 1794. I saw this vehicle online, I asked if the vehicle was available and Sulayman Nyang called me back right away. I explained to him we wanted to trade our 2023 Toyota Tundra Platinum and I wanted to know if we could make the deal over the phone and he said yes. This made our purchase very easy. I sent pictures of our current truck, within a short amount of time he replied back with a great price and trade in allowances for ours. We agreed on the price and we drove from Florida to Ohio to make the purchase. Once we arrived he greeted us at the door, we were in and out within a few hours. We could not be more pleased! Sulayman made our buying experience a pleasure. Thank you!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shannon, Thank you so much for driving all the way from Florida to purchase your new 2026 Tundra 1794 with us! We're absolutely thrilled that Sulayman Nyang made the process so easy and efficient for you. Handling everything over the phone, getting you a fantastic deal on your trade-in, and making sure you were in and out quickly when you arrived, that's the kind of service we love to deliver! We're so happy you had such a great experience, and we hope you're absolutely loving your new truck. Safe travels and thank you for choosing Germain Toyota of Columbus! Best Regards, Marcello Frustaci General Manager
Chris Curtis is my service advisor and has been for quite
Chris Curtis is my service advisor and has been for quite a while. He returns my calls in a prompt manner. I trust his advice on my Camry and my Corolla. W ill service my cars there again. Chuck Lockard
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chuck, Thank you for sharing your experience with Chris Curtis. We’re delighted he has been your trusted service advisor for quite some time, returning calls promptly and providing reliable advice for both your Camry and Corolla. We look forward to continuing to service your vehicles. Best Regards, Marcello Frustaci General Manager
My Service Writer Tara F is knowledgeable and easy to
My Service Writer Tara F is knowledgeable and easy to work with. She helps keep my truck running like new.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mitch, We're so glad Tara F is knowledgeable and easy to work with! Keeping your truck running like new is exactly what we aim for. Thanks for this wonderful recognition! Best Regards, Marcello Frustaci General Manager
Preston Jenkins was great to work with!
Preston Jenkins was great to work with! Car was great too! Price was fair-ish. Overall experience was pretty smooth. I would recommend working with Preston and Germain Toyota.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim, We're so glad Preston Jenkins was great to work with and that your overall experience was smooth at Germain Toyota! We love that you're happy with your car too. Thanks for recommending Preston and our dealership! Best Regards, Marcello Frustaci General Manager
Good to deal with in terms of Good car and service Good
Good to deal with in terms of Good car and service Good workers Good car parts 👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear that we're good to deal with and that you're satisfied with your car, our service, our workers, and our car parts. We appreciate your business and look forward to serving you again. Best Regards, Marcello Frustaci General Manager
Sunny was Awesome.
Sunny was Awesome. Meeting my car needs and ensuring I drove home in my new vehicle. Was vey happy. The dealership generally made it worth buying my vehicle at the dealership. Most importantly they listened.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Faith, We're so glad Sunny was awesome and met your car needs perfectly! Getting you home in your new vehicle and making sure we listened to you is what we're all about. Thanks for recognizing that we made it worth buying here, it means a lot! Best Regards, Marcello Frustaci General Manager
Everything from scheduling an appointment to picking up
Everything from scheduling an appointment to picking up my car when the service was completed went smoothly. There were no “hidden charges” and Madison Rosenberger accomodated my request at a later time for an additional service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sherry, We're thrilled everything went smoothly from scheduling to pickup with no hidden charges! Madison Rosenberger accommodating your request for additional service later is exactly what we love to do. Your feedback really makes our day, and we can't wait to help you again! Best Regards, Marcello Frustaci General Manager