Reviews
I am absolutely so, very comfortable leaving my vehicle
I am absolutely so, very comfortable leaving my vehicle for service at this dealership, the welcoming staff at the service department does a fantastic job and your vehicle is completed as promised! I especially appreciate the printout every time you are here for service alerting you to upcoming items, you may want to consider for your next visit I frequently work with Chris Curtis and he is always so thorough and friendly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's awesome! Thank you for always trusting Chris and the Germain Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Best Regards, Marcello Frustaci General Manager
The service at Germain Toyota is well above my
The service at Germain Toyota is well above my expectations. I feel confident that my car is being looked after and the service is done at a level of excellence that has kept me on the road. I was recently in for my 240,000 mile check up. My car still feels like new. Amazing! Chris Curtis has been my service advisor for several years. He is honest and trustworthy. That’s what keeps me coming back to the dealership for my maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rick, thanks for the fantastic review of Chris! He's the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Germain Toyota for the best service! Best Regards, Marcello Frustaci General Manager
Mahogany Nolen Was very attentive and quick with my
Mahogany Nolen Was very attentive and quick with my appointment and sent me on my way in no time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy Mahogany handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Germain Toyota for all your automotive needs! Best Regards, Marcello Frustaci General Manager
Malcolm Myers was great to work with in buying my new
Malcolm Myers was great to work with in buying my new Toyota! He made trading in my 2013 Toyota Rav4 limited for a 2025 Toyota Rav4 XLE Premium a great experience!! He is very knowledgeable and pleasant to work with. He also does his job with a smile on his face and is very personable. He was great in helping me set up everything in the vehicle before I took it home! Malcolm is a great asset to the Germain team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for telling us all the highlights of your dealership experience with Malcolm. He is an amazing person to work with, and we appreciate your sentiments. We wish you all the best in your brand new RAV4! Best Regards, Marcello Frustaci General Manager
We bought our first Germain Toyota (Corolla) in 1985 and
We bought our first Germain Toyota (Corolla) in 1985 and subsequently have purchased over 15 various makes and models. All have been serviced by Germain. We recently completed the 65K service on our 2019 Camry and then had brakes serviced several weeks later. Michael Aronov was our service representative and kept us apprised of the service progress and cost. Cars are an investment and expensive to maintain but Germain makes sure to do it correctly and by the books every time. We’re not sure how many more cars are in our retired future but we know where we’ll be going. A special shout out to the technician who did such a thorough job on our brakes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback on Michael! Thanks so much for your shout out and continued business here at Germain Toyota. We understand the importance of your investments, and it is always our pleasure to help you keep them looking and operating in top condition. Best Regards, Marcello Frustaci General Manager
Colin Floyd at Germain Toyota was very helpful.
Colin Floyd at Germain Toyota was very helpful. He is very knowledgeable and personable. Germain service is excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the love, Mike! We're glad you always enjoy working with Collin and the Germain Toyota team for your automotive needs. We hope to be of service to you for many more years to come! Best Regards, Marcello Frustaci General Manager
My family and I have been customers of Germain Toyota for
My family and I have been customers of Germain Toyota for many years. Excellent service department. Mahogany Nolan was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marc, thank you for sharing positive feedback on Mahogany! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what she's provided for you. We look forward to your next visit! Best Regards, Marcello Frustaci General Manager
Colleen Floyd was my service manager that waited on me.
Colleen Floyd was my service manager that waited on me. He was very cordial and got me setup for my service work. He made sure that my vehicle was taken back and serviced by the maintenance personnel. He let me know when it would be ready, and when it was ready he got checked out and on my way. He is a one of a kind person who treated me like family. I will definitely be asking for Collin for all my service needs. Thanks Collin.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing how Collin's efforts made this a great service visit, Steve! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time. Best Regards, Marcello Frustaci General Manager
I have always received excellent service.
I have always received excellent service. My service rep is Mahogany Nolen and she is exceptional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
C, we're delighted Mahogany has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend her assistance. Safe travels until we see you again. Best Regards, Marcello Frustaci General Manager
I believe that it was a newer facility.
I believe that it was a newer facility. The lobby had plenty of seatings and free coffee and tea is always good. I enjoy the experience.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chans, thank you for visiting Germain Toyota! We're happy you got to take advantage of our comfortable amenities, and our service team made sure you were well taken care of. Please come see us again some day! Best Regards, Marcello Frustaci General Manager