Reviews
Used Car Sales
They work with me to try to make the purchase of my used car a great deal, as well as delivering to my house, 2.5 hour away.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Your kind words and business are greatly appreciated. Thank you! Best Regards, Rich Newsome General Manager
Excellent service
Tracy Goleman is a great asset to Germain Toyota. In addition to being friendly, personable, and sympathetic, she is also skilled and extremely knowledgeable of the details of auto maintenance and auto owner's issues,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Your kind words about your experience with Tracy are truly appreciated. We are thrilled you found her to be friendly, personable, sympathetic as well as knowledgeable. Best Regards, Rich Newsome General Manager
Good oil change
My Tacoma needed an oil change according to the sticker and so I made an early appointment to get it taken care of. This was done in a timely and professional manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Germain Toyota for your service needs. We also appreciate the positive feedback. Best Regards, Rich Newsome General Manager
It was very good
The time it took me to come in and out was very good I would recommend Germain Toyota for everyone this is a wonderful place and I will always go back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your business and kind recommendation mean so much to us. Thank you for your business. Best Regards Rich Newsome General Manager
Oil Change
Service was good as always, prices are too high though. They did a good job explaining the other services I will need for the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business and kind review. We are sorry you feel our prices are too high. We constantly price compare our fees with local Toyota dealerships to keep us competitive in our market. You can always check our website for service specials and discounts. We look forward to our continued relationship. Best Regards, Rich Newsome General Manager
Great work
The person that took care of me when I walked through the door was very busy and told me he would be right with me and he was! Easy in and out. Went to pick up the SUV and he showed me where to pick up my keys and told me where my car was parked, couldn't have been any nicer!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Germain Toyota for your service needs. See you next visit. Best Regards, Rich Newsome General Manager
Excellent Service Department
Germain’s Service Department is simply out excellent and has been my first choice for many years. I have been a customer for over 20 years and am please to be a customer of theirs. John Colston
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We thank you for your continued business and positive comments. Your dedication to our dealership has not gone unnoticed. Best Regards, Rich Newsome General Manager
FANTASTIC WORK
THEY DID A FANTASTIC AND SPEEDY WORK. NO COMPLAINTS AT ALL. FRIENDLY AND COURTEOUS STAFF. I WAS ABLE TO GET IN AND OUT VERY QUICKLY
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to know your visit was fast and courteous. We appreciate your business. Best Regards, Craig Ferguson General Manager
Stress free and friendly
My service advisor is such a friendly person. When you approach the desk to check in, her greeting is so sincere! She really makes you feel comfortable in allowing her dealership to work on your car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know how great Tracy is as your advisor. We are lucky to have her on our team. Best Regards, Rich Newsome General Manager
You won't go wrong with Larry Woods or Germain Toyota!
Larry was super patient, knowledgeable, and didn't pressure me into anything I didn't want. I highly recommend working with Larry and purchasing your vehicle from Germain Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and for the positive feedback regarding your experience with Larry. Best Regards, Rich Newsome General Manager