Reviews
Great Service Once Afain!
John met me at my car and answered a couple questions before I went inside the dealership. He was so knowledgeable and friendly. My 2018 Rav4 checked out perfectly after my tires were rotated and my oil changed. John encouraged me to stop in late fall to have my air filter checked as it was slightly dirty. Otherwise a perfect checkup. I’ve had consistent excellent service at Yark Toyota
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was our pleasure to take care of you, Christine. Thanks for being a Yark Toyota customer!
Very positive experience
Despite frigid winter weather, buying a vehicle from Yark Toyota was a great experience. Kyle Gunn in sales was excellent to work with...very friendly and helpful in person, and via phone and text. A really smooth transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re glad Kyle and the Yark Toyota team could deliver a 5 star experience!
Happy!
Got me right in for service and efficiency was great! Left with a clean car! The gal caring for my needs was pleasant, happy and efficient!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
All of us at Yark Toyota are happy to see this wonderful feedback! Thank you!
Airbag recall
Good customer service. I missed the car wash but they did the break inspection I requested thoroughly. Very clean and comfortable waiting area with refreshments.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review of Yark Toyota, Debra!
Great service at first glance...
My wife and I were in a tight situation, and without getting into too many details, we needed to purchase a car rather quickly. I had been working most of the week, so I used that time to gather required documents and submit them to the salesman via email. After obtaining a base approval I asked what the terms of the loan would be. The salesman stated he didn't know which wasn't a huge deal to me. I let him know what our budget was and told him that we couldn't accept anything outside of those terms. When my first day off came, my wife, children and I went to test drive the vehicle we picked out. We liked it and decided we would move forward. When the salesman came back with the terms from the bank (mere seconds after I sat down) the terms were way outside of what I stated we were looking for. He nor his financial manager showed any real interest in talking with the bank to work with changing any of the terms of the loan and I was left with the feeling that I would not be helped any further. I would not recommend this dealer to anyone. He wasted so much of my time. We went elsewhere and despite our urgent need, we were treated much better with upfront, honest answers to our questions and budget needs at Dunn Chevy.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We sincerely apologize for this recent experience you had at our dealership. We value your feedback because it allows us an opportunity to investigate these issues and correct them within our company. When you have a moment we would appreciate any additional information you can provide- Who you worked with? When you were at our dealership? Please forward this information to feedback@yarkauto.com. Customer satisfaction is our #1 priority and we regret to know that this was not displayed in your most recent visit at our dealership. Thank you again for bringing these concerns to our attention and we look forward to hearing from you.
brought the car Chris suggested not the two I saw
Happy with my experience and love my new car. Thanks to Chris and Brad for all their help on getting my car. Yay �� ��
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations! Thank you for taking the time to let us know your Yark Toyota experience! We appreciate your business and the opportunity to serve you!
Mister
A good experience a Chris the salesman could not have been any nicer or more helpful. I trust he has many customers in the future to work with and take care of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review and sharing your experience with Chris with us! We appreciate you choosing Yark Toyota and look forward to serving you again in the future!
Deal I couldn?t refuse
I went to Yark to look at a used Avalon, which I test drove and talked to salesman about. I later decided to purchase a used Lexus but changed my mind after salesman Terry negotiated a very good price for a new 2018 Avalon and my trade-in. Terry was aggressive in getting my business but not obnoxious. He really hustled and earned it. Once the decision was made, I was out of the dealership in two hours with my new car. Brad was also very easy to work with re financing. Highly recommend this dealership and Terry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Elisabeth! What a great experience and thank you for sharing it with us in your review! We truly appreciate your business and look forward to serving you again in the future!
Yark Toyota- First Class Sales Advisor &Dealership
I found the my sales advisor Jerry to be very helpful and knowledgeable. Everything about buying my new RAV4 was pleasant. I was not pressured to buying more car than I needed. and I feel I was treated well and received a fair deal. . I would recommend buying from Yark if you are looking for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeff! Thank you for your business and recommendation! Please let us know if there is anything more we can do to serve you!
Owner
Great shop and staff. You don't have to use a lot of words to describe great service. I resent this site telling me I have to use at least 50 characters.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your review and letting us know your experience was great! Thank you for your business and we look forward to serving you again in the future!
