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Perrysburg Automall

(1,756 reviews)
Visit Perrysburg Automall
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 582-4081 (866) 582-4081
Used (866) 586-2107 (866) 586-2107
Service (866) 600-7041 (866) 600-7041

Reviews

(1,756 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Perrysburg Automall from DealerRater.

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You didn't fix radio, have light issues now, didn't have

You didn't fix radio, have light issues now, didn't have before need fixed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

The service representatives for Volkswagen are amazing.

The service representatives for Volkswagen are amazing. I love Keith and his team. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Second care we’ve bought there and always great service.

Second care we’ve bought there and always great service. Devin Porter is a great salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Excellent service from sales to finance !

Excellent service from sales to finance ! We will be back when in need of another vehicle !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Deb in GMC Service handled my issue and communicated to

Deb in GMC Service handled my issue and communicated to me promptly! Great experience. Thanks

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Appointment was on time and services were done quickly,

Appointment was on time and services were done quickly, within an hour. Waiting room is comfortable and clean. Service advisor greeted me at the car when I pulled in and was very polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

They sid a very good job.

They sid a very good job. Even wash the car. Good deal. I will go back to them again no peoblem.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Always great to deal with, went above and beyond to make

Always great to deal with, went above and beyond to make me a satisfied customer. Will be returning!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Cronin Buick GMC of Perrysburg and we hope to see you again soon!

Jessica awesome!

Jessica awesome! Tech did not inflate tires to proper pressure, even though one of the things I had done was a flat tire and tire rotation. Left them 35, 35, 35, and 30 psi.....???

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (419) 874-4331.

Excellent service, kind people.

Excellent service, kind people. On time, did what they said they would do. Very pleasant experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!