Reviews
2017 Ridgeline
Great,, no problems. Had oil and filter change. They updated me on future services that will need to be done and they checked tires, brakes, battery and fluids.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Ohio Valley Honda
I would 100% recommend this dealership
Sales consultant Troy and manager Kevin helped to get the allocated civic to me . They gave me the best price and whole process was effortless, quick. I would definitely purchase more vehicles from here
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Hemant Rao, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sales consultant Troy and manager Kevin helped to get
Sales consultant Troy and manager Kevin helped to get the allocated civic to me . They gave me the best price and whole process was effortless, quick. I would definitely purchase more vehicles from here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales consultant Troy and manager Kevin helped to get
Sales consultant Troy and manager Kevin helped to get the allocated civic to me . They gave me the best price and whole process was effortless, quick. I would definitely purchase more vehicles from here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ohio Valley Honda
Ohio Valley Honda has always given me excellent customer service and has a friendly and helpful staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I wouldn't recommend purchasing a Honda Certified used
I wouldn't recommend purchasing a Honda Certified used vehicle from these people - the thoroughness of their inspection process leaves much to be desired. Our used Odyssey had a broken seat belt (how do you not catch a broken seat belt?!), and popping speakers. The seat belt was repaired at our local dealership under warranty, but Ohio Valley has refused to cover the repair the speaker according to the diagnosis of our local dealership. If they can't catch a broken seat belt in their inspection, I'm not sure what they would actually catch. Buyer beware.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bad inspection, worse service
I wouldn't recommend purchasing a Honda Certified used vehicle from these people - the thoroughness of their inspection process leaves much to be desired. Our used Odyssey had a broken seat belt (how do you not catch a broken seat belt?!), and popping speakers. The seat belt was repaired at our local dealership under warranty, but Ohio Valley has refused to cover the repair the speaker according to the diagnosis of our local dealership. If they can't catch a broken seat belt in their inspection, I'm not sure what they would actually catch. Buyer beware.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
New Vehicle Purchase
Wonderful experience there and I absolutely love my vehicle I purchased there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know about your positive experience here! We hope you have a great day!
Customer
I highly highly recommend Ohio Valley Honda to anyone! I couldn?t have asked for better people to help me with the process of buying a new car on Monday. Thank you Kristen, Brian, and everyone there!?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brittany, thank you so much for this 5 star review! It was such a pleasure helping you into your new Honda! Take care!!
The service department is top notch, and getting an
The service department is top notch, and getting an appointment is quick and easy. Shaun is very knowledgeable and easy to work with. We have always been very satisfied with the quality of work done by the service department. We also bought our 2022 Civic Sport hatchback touring at Ohio Valley Honda, working with Josh. Was a very easy buying experience with no pressure to add expensive add-on's or to purchase an extended warranty. Jim
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair