Ohio Valley Honda

Reviews

5.0 out of 5 5.0
8 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 5, 2015

    Picked up our CRV yesterday. This our second car from Ohio Valley Honda and we couldn't be happier. Thanks to Mika, Bryon and Geno for working with us... on the purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Dan for your kind words, and for being a loyal customer! We are so glad you are happy with your new CR-V! If you need anything, do not hesit...ate to stop in or give us a call!

  • 5.0 out of 5
    May 4, 2015

    The Staff at Ohio Valley Honda are exceptional. They make you feel very welcome and treat you very well. They go out of there way to make the buying experience... pleasurable. And they are very knowledgeable about their product. I bought a CRV(my first Honda by the way) 3 years ago from them and they do ALL of the service on this vehicle. It is always completed when scheduled and the workmanship is "spot on" I just bought a new Accord sport. Bruce did a great job of explained all of the features of it before I left. When I buy another car, it will be a Honda and it will be from this Dealership!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sports fan, We are happy to hear that you had a wonderful experience here at Ohio Valley Honda! We take pride in putting our customers first and it ...is a pleasure to hear that you were so well taken care of. We look forward to serving you for all of your automotive needs for years to come!

  • March 18, 2017

    I was really happy with my trip to Ohio valley Honda.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Randy, We are so glad you were happy with your trip! We look forward to meeting your automotive needs for years to come! Enjoy! :)

  • 5.0 out of 5
    April 13, 2015

    This was our 3rd purchase from Ohio Valley Honda. Great customer service. Bruce did a great job taking care of us. Will be back : )

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you LoveMyHondaAccord for being a loyal customer! We look forward to providing you with great sales and service experiences for years to come!

  • 5.0 out of 5
    March 13, 2015

    The sales staff were very professional from beginning to end. I'm very pleased with my purchase, both because I love the car and the people at Ohio Valley... Honda were enjoyable to work with. They gave me a great deal on my new Honda and made sure I was completely satisfied with all aspects of the sale. I will recommend them to friends and family and will head there again for my next vehicle. The whole team, the online sales rep, the local sales rep, the sales manager, and the service department all deserve a pat on the back for a job well done!

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    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    N Long, We appreciate your feedback and are thrilled that you had such a wonderful experience here at Ohio Valley Honda! We look forward to assisting... you with all of your automotive needs for years to come!

  • 5.0 out of 5
    February 26, 2015

    An email I sent to the dealer following our most recent purchase February 2015: I wanted to let you know about the great buying experience I had at your... dealership. I brought my 2013 CRV in for service on February 16, and while waiting, decided to stroll through the showroom. There I saw Ryan Mellott who sold us the 2013 CRV and was very friendly and recalled our purchase from 18 months prior. We started talking about our families and our perceived need for a larger vehicle. Ryan proceeded to show me the 2015 Pilots and the 2016 Pilots protege. After my CRV was finished, I went home and did some of my own research on the Pilot and discussed thing with my wife. Following that, I emailed Ryan (via Porsha I believe) to begin the negotiation process. A few days later we drove off your lot with a 2015 Pilot LX. The entire experience and transaction was seamless and your staff was professional and courteous all along the way. I couldn't have asked for an easier car buying experience. I realize there wasn't as large of a profit margin for the dealer as you may have preferred, but I walked away knowing my family got a great car and we were 100% satisfied with how our trade-in was valued. That is something I can say from experience at other dealers around Wheeling and Pittsburgh is not normally the case. I will definitely spread the word about my positive car buying experience at Ohio Valley Honda especially the help from Ryan Mellott, even going as far as to mail my daughter back her Frozen CD that we left in the radio. Thank you for the way you run your dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Tom C., We are so happy that you had such a wonderful buying experience at Ohio Valley Honda! It is a pleasure serving loyal customers such as yourse...lf! We look forward to keeping all of your automotive needs satisfied for years to come!

  • 1.0 out of 5
    May 12, 2014

    Experience like this is what gives car salesmans a bad name

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are sorry that your experience did not meet your expectations. We pride ourselves on our customer service and have been serving the greater Ohio Va...lley for almost 30 years. We would like to hear more about your experience so that we may rectify the situation. Please contact our General Manager directly 740-283-3435. We look forward to hearing from you.

  • 5.0 out of 5
    November 19, 2011

    My experience with OVH was limited to phone conversations. I had planned to travel to the dealership, which is roughly 100 miles from my home, however,... the 1997 CR-V that they had for sale was sold the day before my planned trip. I will say however that the saleman was very responsive to my questions and promptly phoned back when I left a voicemail for him. Pleasent experience even though I was disappointed at not getting to purchase the vehicle

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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