Reviews
Oil Change Tire Rotation
Arrived early Fri morning for a oil n tire rotation! Waited in lobby for approximately 1hr!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2009 Forester 105,000 mile service
Everyone was accommodating, and service was done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Air conditioner service on Subaru Forester
This was second repair on AC. Even though warranty was expired dealer had Subaru cover cost as a goodwill gesture. Much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for bringing your Subaru Forester to Ganley Westside Imports for it's Air Conditioner service. We appreciate the opportunity to work with you, as well as your nice review, and are happy that we were able to work with Subaru of america to get your repairs done for free. Thanks again...we look forward to seeing you again during a future visit.
Always great service and customer service!
Came in for regular oil change. Turned out it was time for 48k service which would take longer. They shuttled me and my kids to the mall and picked us up when they were done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for coming to Ganley Westside Imports for your recent service appointment. We appreciate the opportunity to assist you, and are glad that you were able to take advantage of our Free Shuttle. Thank you, as well, for your positive review. We look forward to seeing you again during a future visit.
18,000 mile vehicle maintenance
Primary contact was first with the person scheduling my service (over the phone) then on the date of my appointment with the person writing up my service (in person) request. Both were efficient and handled my service in a prompt and courteous manner. My in person experience exceeded expectations as the person went out of her way to be certain I understood what was done and was satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We understand that you have a choice when it comes to service stations, and appreciate the opportunity to assist you, as well as your kind review. We look forward to working with you again.
service
Service was great they scheduled it right away. three wheel barrings replaced (very unusual) I preferred if the fourth was too just to be sure nothing happened soon after this repair. All cost covered under warranty. They also provided a rental. Great dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for trusting Ganley Westside Imports as the dealership to service your vehicle. We understand that you have a choice when it comes to service stations, and appreciate the opportunity to assist you. Thank you, as well, for your kind review. We look forward to working with you again.
Oil change and tire rotation
Seems like you have outgrown your waiting area. Everytime that I have been there, you seem overwhelmed with business. The staff is running, trying to get the cars out. Young girl that helped me was very nice, but I could tell didn't know much about cars. Wanted to make sure I gave her 5-starts on this rating. The next dealer is 20miles away so you are kind of stuck. This is our 3rd Subaru. We had one repaired in Columbus by Hatfield, they were excellent. I would go to them for all my repairs but are 120 miles away.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for coming to Ganley Westside Imports for your recent service visit. We enjoyed having the opportunity to assist you, as well as your honest review, and look forward to working with you again. We understand that our Subaru building has quickly become limited in size due to our quick growth, and are currently taking steps to expand both our Sales and Service facilities. We appreciate your patience as we make these improvements and hope to have the opportunity to have you back once the expansion is complete. Thanks again,
Bill Noon
excellent service if you keep asking me for more characters i will not submit this review
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bill, Thank you for taking the time to review your recent visit to Ganley Westside Imports. We appreciate the opportunity to assist you, and are glad that you had a positive experience.
Customer Ssurvey
My sales person Matt Geraci was great he took time to show me all the new features of the vehicle with customer service. This is my 5th Volkswagen and as long as you continue to have great customer service I will keep coming back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for returning to Ganley Westside Imports for your FIFTH Volkswagen! We appreciate your loyalty to VW and the dealership and are happy that your most recent sales experience was a positive one. Thank you, as well, for your nice review. We look forward to working with you again. Enjoy your new VW!
Repair
I was very happy with the service provided by Robin and her assistant at the reception, they made everything very easy for me thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We understand that you have a choice when it comes to service stations, and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to seeing you again during a future visit.