Reviews
We just purchased our Lexus in March and this was the
We just purchased our Lexus in March and this was the first service appointment. We love the car! The person I called to set the appointment was courteous and professional. She got us on the schedule quickly and let us know they’d have a loaner car. Adam, that greeted and worked with us the day we went in, was just as professional and courteous, and a nice person. He explained what they were going to do (oil change and thorough inspection), and set us up with a nice loaner. Adam finished sooner than expected and we returned to the dealership to a clean car. Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nancy, we're delighted to hear about your positive experience with Adam and the team at Metro Lexus. It's wonderful that everything from scheduling to service exceeded your expectations. Enjoy driving your Lexus!
Seth was our salesman and he did an excellent job!
Seth was our salesman and he did an excellent job! He’s very knowledgeable, attentive and considerate.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brad, we're delighted to hear that Seth provided you with such excellent service at Metro Lexus. Thank you for sharing your experience!
Great Experience Buying My Lexus!
Great Experience Buying My Lexus! Just bought a Lexus from Metro Lexus and had a really great experience. Colin was my salesperson, and he was awesome—super helpful, easy to talk to, and never pushy. He made the whole process smooth from start to finish and helped me find the perfect car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Grace, we're delighted to hear that Colin made your car-buying experience smooth and enjoyable at Metro Lexus. Thank you for choosing us, and we hope you're loving your new Lexus!
Colin at Metro Lexus worked very hard to get my business
Colin at Metro Lexus worked very hard to get my business and the car I wanted. He was very patient and was not pushy. He was willing to go over everything I liked and disliked to make sure it was the perfect car for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kristine, we're delighted to hear that Colin provided such attentive service at Metro Lexus. It's great to know he helped you find the perfect car without any pressure. Enjoy your new ride!
Routine maintenance on our 2015 RX350 Lexus.
Routine maintenance on our 2015 RX350 Lexus. As usual, a very enjoyable experience. Vehicle always leaves in excellent condition .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike, we're delighted to hear that your maintenance visits at Metro Lexus continue to be enjoyable and leave your vehicle in excellent condition. Thanks for trusting us with your RX 350!
I worked with Ryan Yee at Metro Lexus.
I worked with Ryan Yee at Metro Lexus. He was very informative and made the process much easier. The other people: those in management, finance, etc. were also all very helpful. Overall, I was very pleased and would recommend them to other buyers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andrea, we're delighted to hear that Ryan and the team at Metro Lexus made your experience a positive one. Thank you for recommending us, and we hope you're enjoying your new vehicle!
Ryan was an excellent salesperson and the dealership was
Ryan was an excellent salesperson and the dealership was top notch. Very professional and understanding of the need of customer. . Would recommend to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kirk, we're delighted to hear that Ryan and the Metro Lexus team provided you with a top-notch experience. Thank you for recommending us!
Outstanding service department.
Outstanding service department. Competent advisors. Very honest, well taken care of! Several times there. Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gloria, we're delighted to hear that our service department at Metro Lexus has consistently met your expectations. Thank you for the kind words and continued trust in us!
First class operation!
First class operation! The dealership makes you feel comfortable and important. Always there to answer questions and resolve any questions or issues you might have.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, thank you for the fantastic feedback! We're delighted to hear that our team at Metro Lexus made your experience comfortable and attentive. If there's anything else we can do for you, just let us know!
I am a difficult customer for any sales rep.
I am a difficult customer for any sales rep. esp. regarding the purchase of a new vehicle. Metro had the patience and experience to satisfy my barrage of questions with a smile. I usually look for negative issues when negotiating any big dollar purchase. I cannot come up with any negatives during my dealings with Metro Lexus. The service here really matches the quality of the car...Thank you Metro Lexus..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul, we're delighted to hear that our team at Metro Lexus could meet your expectations and provide a positive experience. Thank you for the kind words, and enjoy driving your new vehicle!