Reviews
T J COLLINS
LIBERTY ALWAYS HAS THE CUSTOMER NEEDD HEART. THEY LOOK OUT FOR YOUR NEEDS IN BOTH THE SERVICE AND SALES. THE BEST GROUP OF PEOPLE ANYWHERE.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Thomas, thank you for taking the time to comment on our staff's outstanding customer service! We're glad we could help you out, and we hope to see you here again down the road. Have a great day!
Nautilus lease
From start to finish my recent lease acquisition from Liberty has definitely changed my perception of ?car dealers? My first encounter with your staff was with Mark who meticulously worked with me to find the vehicle I thought I?d like to have.He went above and beyond to find my SUV.From there it was just one pleasant experience after another, everyone I dealt with-Jeff,Norm,Alex,Todd and Fred were not only pleasant but knowledgeable and quite professional. It just goes to show you a dealership is more than brick,mortar and a fancy facade it?s the people whitin.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive review, Gary! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
Mrs. Morgan
Employees very nice and polite. Very clean and nice environment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My New Escape from Liberty Ford
Derrick was wonderful and very patient. Will definitely be buying another vehicle there in the future. The selection was Amazing and compared to my local dealer the price couldn't be beat.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lisa, thank you for your kind words and congratulations on your new vehicle! Derrick is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very Helpful Staff
All of the people that I worked with at Liberty Ford Vermilion were very helpful and knowledgeable while I was purchasing a used car from out of state. They handled every detail and kept me updated along the way. Todd, Jane and Bethany were all so helpful, thorough and kind throughout the process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, professionals, courteous
Very satisfied with Liberty Ford in Vermilion. The employees are courteous, professional and helpful. I would recommend them to family/friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Great service all done in a very timely manner all with a smile
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Liberty Ford Vermilion,ohio
Jay Strauss is an outstanding Sales Person. He always polite and tries to be helpful to us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Donald, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Outstanding experience
Liberty makes car buying/leasing easy. From start to finish, from Mike Amantea to the managers and finance associate, we were given white glove service. Pricing is always competitive and fair and the entire process is always hassle free! I would recommend this dealership every time!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
Good service at this dealer. Customer service is great. Dealership is clean and friendly. Waiting area offers coffee, snacks, soda, comfortable chairs, TV and WiFi. It doesn't get better than that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase