Reviews
Friendly place to buy or service your car
I purchased a CPO Lincoln MKX in Vermilion. I returned to dealership for oil change & to have some codes checked - Service was quick - problem identified & part ordered. I must return for installation. Happy with this process so far.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
clean facility and helpful staff
Staff was very friendly and helpful fast service was completed very timly
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2016 escape Maint check-up
Had my 2016 Escape serviced and they were prompt, courteous, and to the best of my knowledge thorough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm review of the team here at Liberty Ford-Lincoln! We appreciate your review of our team, and look forward to further serving you in the future!
Great Experience
Very friendly and honest staff. I purchased from Virginia, and did most of the transaction via phone and text message. Todd Pickens, Mike, and Ryan were great to deal with, and i was able fly in and pick the vehicle up. They picked me up at the airport and took me to the dealership; however, they had offered to deliver the car to me in Virginia, but I wanted to drive it back and enjoy the road trip. Great price on the vehicle. I would highly recommend this dealer whether you are local or out-of-state!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
first car issue
The service staff was friendly and listened to my complaints about my car. They were not able to find anything wrong or what was causing the noise.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast & great service!
Service is great, some flavored coffee creamer would be great though.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're always happy to help our customers at Liberty Ford-Lincoln. Please let us know if there's anything else we can do for you.
Liberty Ford Vermilion
I was approved for my new vehicle quickly. Mr Norm Schultz and Rick from finance did an awesome job! Love my new Escape.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to hear of your positive experience with our location, Kelly. Exceptional deals and positive customer service come standard with the dealership.
Great and friendly service
Staff is very personable and helpful! Had oil change and tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service, Laurie. Thanks for the feedback and strong recommendation!
Comfortable and Professional
I was shopping for a new Edge, Liberty Ford Vermillion was my first stop and ended up being my last stop as I bought the vehicle that day. The staff is very friendly and does not force you into anything making it a comfortable experience. Quality of interaction is very professional and I was happy to give my business to Liberty Ford Vermillion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great overall car buying experience!
I purchased a used 2015 Lincoln MKC. The staff at the dealership was very friendly and helpful especially the main salesman. I plan on calling on him for tips and suggestions once I get to learn more about my vehicle and have questions. Everyone else that we dealt with was very professional and courteous as well. I would recommend them to anyone who is considering making a purchase in the near future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase