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Ken Ganley Subaru Wickliffe

(3,064 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Very professional, very attentive, low pressure, easy to

Very professional, very attentive, low pressure, easy to work with I would recommend this dealership to family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Daniel, thank you for your recommendation of Ken Ganley Subaru Wickliffe! We're pleased to hear you had a professional and attentive experience. We look forward to working with you and your loved ones again in the future! Safe travels!

Good straightforward service experience.

Good straightforward service experience. They do a good job explaining what needs to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Rod, Thank you for the glowing review! We appreciate your support! - Ken Ganley Subaru Wickliffe

At first we were very appreciate they saved our sale, we

At first we were very appreciate they saved our sale, we were quickly dismayed to discover they only saved our sale to later swindle us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Staff members were nice and courteous.

Staff members were nice and courteous. Show room was nice. Sales person was nice and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

So happy to hear that! Thanks for the amazing five-star review! - Ken Ganley Subaru Wickliffe

?simply, they know how to take care of my car. I respect

?simply, they know how to take care of my car. I respect that! If you need more info, check them out. They?re professional and not pushy..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Richard, we really appreciate your feedback! Safe travels!

I just purchased my third Subaru, my second Forester.

I just purchased my third Subaru, my second Forester. Back in 2008 I had a Legacy, so began my love of a Subaru. My salesman Jeff Leovic was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Keith, thank you for sharing your stellar feedback about our team! We hope you and your Forester will be back to see us again at Ken Ganley Subaru Wickliffe. Safe travels!

Excellent and timely service; dealership staff

Excellent and timely service; dealership staff professional and responsive to any questions we had. Very happy with our new SUV and would definitely recommend Ken Ganley for a looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Dawn, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Brian called me with the perfect vehicle that came in Fit

Brian called me with the perfect vehicle that came in Fit all my expectations The managers sales people all work together to make a great deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Difficult to reach finance department after signing the

Difficult to reach finance department after signing the contract. Multiple calls and messages with no response

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They were very friendly and professional.

They were very friendly and professional. No high pressure. I got a fair deal and they went out of their way to track down the vehicle we wanted. Finance was also very low pressure, options were presented but not repeatedly questioned about them. Good people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's awesome to hear the team went above and beyond to find the right vehicle with no pressure. We appreciate your business and your kind words. See you next time at Ken Ganley Subaru Wickliffe!

Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.